Why am I unable to set up a new Phone As A Key after uninstalling and reinstalling the FordPass App?
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Why am I unable to set up a new Phone As A Key™* after uninstalling and reinstalling the FordPass®** App?

If you deleted FordPass and re-downloaded it to your mobile phone, use the steps below to add a new Phone As A Key device. 

  1. Remove the Phone As A Key that was previously associated with your phone in the FordPass App or reset Phone As A Key from your vehicle.
  2. Program a new Phone As A Key.

If your troubleshooting is unsuccessful, contáctanos through Account > Help for additional assistance. 

Further Troubleshooting Options

If you are experiencing other issues, visit the FordPass Troubleshooting topic folder for additional support. 

*Disponible en ciertos vehículos. Requiere activación de la característica. No compatible con todos los teléfonos móviles.

**La Aplicación FordPass®, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.