How do I remove my Phone As A Key™* using FordPass®**?

You can delete your Phone As A Key using FordPass or via your vehicle's SYNC® screen. Use the steps below for more information. 

Important: 

  • Deleting a Phone As A Key device also deletes any Backup Start Passcodes associated with it. 

    Note: Deleting or resetting the Backup Start Passcode does not impact the Phone As A Key setup. 

  • You can only delete keys associated with your FordPass account.
  • If your device is lost or stolen, contact a Guide for key removal assistance. 

Removing Phone As A Key

Select your FordPass App experience below for steps on how to delete your Phone As A Key. 

FordPass App 4.X Experience 

To remove your key using FordPass:

  1. Log in to the FordPass App.
  2. Go to the Vehicle screen.
  3. Scroll down and select the Phone As A Key.
  4. Tap Edit
  5. Select the Trash icon next to the device you want to remove.

    Note: Select the How do I remove keys? link for information on how to remove all keys.

  6. Enter your username and password. 
  7. Select Remove Key

Your key will now be removed. 

Note: You can also select the Key Controls > Manage Keys path to remove devices within FordPass. 

FordPass App 5.X Experience 

To remove your key using FordPass:

  1. Log in to the FordPass App.
  2. Go to the Vehicle screen.
  3. Scroll down and select the Vehicle Settings.
  4. Tap Phone as a Key
  5. Select the Delete next to the device you want to remove.
  6. Tap Delete on the pop-up message. 

Once done, the device key list will no longer display the deleted key.  When the deletion is successful, the user will receive a confirmation email.

Deleting Keys via SYNC 

To remove a key using SYNC, complete a Phone As A Key Reset using the steps below:

  1. Safely enter your vehicle.
  2. Ensure that your vehicle is on, running, parked, and in a well-ventilated safe area.
  3. Tap Settings.
  4. Selecciona General.
  5. Scroll down and select Reset.
  6. Tap FordPass Connect Reset.
  7. Select Phone As A Key Reset
  8. Tap Continue.

All Phone As A Key devices will be removed. 

If you experience any issues, contact a Guide for additional assistance. 

Información Adicional 

¿Cómo configuro Phone As A Key?
How can I view the status of my Phone As A Key?


*Disponible en ciertos vehículos. Requiere activación de la característica. No compatible con todos los teléfonos móviles.

**La Aplicación FordPass®, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos. 

Don’t drive while distracted or while using handheld devices. Usa sistemas operados por voz cuando sea posible.  Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.