How do I stop a remote start request in FordPass®*?
If you selected to remote start using the FordPass App and would like to cancel your request, use the steps below.
Note: You can only cancel remote starts that were requested directly within the FordPass App.
Canceling a Remote Start Request
Select the option below that has your FordPass App experience listed for more details on how to stop a remote start in FordPass.
FordPass App 4.X Experience
To stop your remote start in FordPass:
- Abre la Aplicación FordPass.
- Go to the Home screen.
- Press and hold the Stop button, allowing the white line to travel around the button's edge.
An alert will display for 10 seconds, confirming that your vehicle stopped successfully.
If you experience any issues, contact a Guide using the Account > Help options in FordPass.
FordPass App 5.X Experience
To turn off your remote start in FordPass:
- Abre la Aplicación FordPass.
- Go to the Vehicle screen.
- If connected to an Internal Combustion Engine (ICE) vehicle or Plug-In Hybrid Electric Vehicle (PHEV), slide the Start toggle to the far left of your screen.
- If connected to a Battery Electric Vehicle (BEV), tap the Fan button to stop.
The request will load and your vehicle status will change.
If you experience any issues, contact a Guide using the Account > Contact Help options in FordPass.
Información Adicional
¿Cómo soluciono problemas con el arranque remoto?
*La Aplicación FordPass®, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.