Asistencia en el Camino de Ford

Here If You Need Us

Help is always just a call or tap away. Call
1-800-241-3673 for Ford Roadside Assistance when and where you need it.

FIRST THINGS FIRST

If it's an emergency, dial 911 immediately. For less serious matters, call Ford Roadside Assistance at 1-800-241-3673. We'll ask for your VIN, location, license plate number and vehicle make, model and color, and help will be on the way.

Find Your VIN
A hand holding a smartphone scanning the barcode for a Vehicle Identification Number.
SERVICE AND BENEFITS
COVERAGE THAT GOES THE DISTANCE
Ford Roadside Assistance is available up to five years or 60,000 miles, whichever comes first.
FUEL AND LOCK-OUT ASSISTANCE
GET GOING AGAIN
You don't have to walk to the nearest station with Ford Roadside Assistance. Where available, we'll deliver up to five gallons of fuel to get you back on your way. If you're locked out, we'll be there to unlock your vehicle so you don't stay off the road longer than you have to.
TOWING ASSISTANCE
GET BACK ON THE ROAD
As long as your vehicle is within 100 feet of a road, we’ll pull it out and, if necessary, tow it to at Ford dealership.
TIRE AND BATTERY ASSISTANCE
SERVICE DELIVERED
If you find your vehicle has a flat tire or dead battery, help is just a call away. Ford Roadside Assistance will help mount your spare tire or give your vehicle a jumpstart. If needed, we'll also tow it to the nearest Ford Dealership.

APLICACIÓN FORDPASS

FULL-TIME PEACE OF MIND

The FordPass™ App puts 24/7 Roadside Assistance at your fingertips.
Más información

PREGUNTAS FRECUENTES

Asist. en el Camino is included during the first five years or 60,000 miles from your vehicle's Fecha de Inicio de la Garantía and with most Ford Protect Extended Service Plans.
 

You can reach Roadside Assistance at 800-241-3673. The program is available 24 hours a day, 7 days a week, and includes:
 

  • Remolque
  • Cambio de neumáticos pinchados
  • Battery jump-start
  • Abastecimiento de Combustible
  • Lockout Assistance
  • Winching

Roadside Assistance is included during the first five years or 60,000 miles from your vehicle's Warranty Start Date and with most Ford Protect Extended Service Plans. If you need to arrange roadside services on your own, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles.
 

To request a refund, submit your original receipts and a copy of the repair order to:
 

Asistencia en el Camino de Ford
Claims Reimbursement
P.O. Box 9145
Medford, MA 02155
 

FAX: 614 386-3176

Yes, you can. However, there will be a per-service charge associated with any services provided.

Contact Roadside Assistance Customer Service, call 800-241-3673 y proporcionar:
 

  • Your location
  • Número de Identificación del Vehículo (VIN)
  • Vehicle make, model, and color
  • Número de placa
     

Asist. en el Camino is included during the first five years or 60,000 miles from your vehicle's Fecha de Inicio de la Garantía and with most Ford Protect Extended Service Plans.

  1. aRoadside Assistance is included for certain owners and available to everyone for a per-service fee. Ford se reserva el derecho de cambiar los detalles del programa sin obligaciones. Ford Roadside Assistance is a complimentary offering to all Ford owners for up to 5 years or 60,000 miles (from the date of sale), whichever comes first.
  2. bFordPass, compatible with select smartphone platforms, is available via a free download. Se pueden aplicar tarifas por mensajes de texto y datos.