How do I stop receiving mail and phone communications from Ford?

If you would like to be removed from our communication lists, contact our Customer Relationship Center by calling 800-392-3673 or by clicking on LIVE CHAT. It may take up to 30 days to be removed from phone or mail communication lists and up to 10 business days to be removed from email lists. 


  • You will still receive communications regarding safety and emissions recalls as required by law.
  • You may continue to receive communications from Ford Dealers, as they are not owned and operated by Ford Motor Company. Contact them directly if you need assistance.
  • California residents are entitled to request certain information under California's "Shine the Light " law.

Additional Topic

What is your corporate Privacy Policy?