Why am I no longer able to use the FordPass®* remote functions when using a cellular connection?
Due to software advancements, the cellular connectivity requirements for some FordPass features will no longer be compatible in vehicles that do not have a FordPass® Connect** modem.
Important: Impacted vehicles include Brazil Territory 2021 and 2022 model years as well as Mexico Figo Modelo 2020.
For those vehicles impacted, we regret that support will end after April 3, 2023, for the features listed below:
- Remote start***/stop
- Remote lock/unlock****
- Vehicle details & location
*La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.
**FordPass Connect (optional on select vehicles), the FordPass App, and Complimentary Connected Services are required for remote features (see los Términos de FordPass for details). Connected Services and features depend on compatible AT&T network availability. La tecnología que evoluciona/red móvil/capacidad del vehículo pueden limitar la funcionalidad e impedir el funcionamiento de las características conectadas. Connected services exclude Wi-Fi hotspot.
***Solo transmisión automática.
****La característica remota para trabar/destrabar requiere seguros eléctricos en las puertas.