How do I get the latest map updates for my SYNC®* Navigation system?

Based on your SYNC generation, you may either receive updates automatically or you will need to request them online. 

Keeping your SYNC maps updated improves accuracy and helps you find more efficient routes, saving time and money.

Updating Your SYNC Navigation Map

Select your SYNC generation (gen) from the drop-down options below to learn how to receive updated Navigation maps:

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your SYNC Gen

Two resources to help you identify your vehicle's SYNC gen are the:

  • SYNC and Navigation Updates page. Either:
    • Enter your Vehicle Identification Number (VIN) and select Check for update.
    • Log in with your Ford credentials, choose a vehicle from your garage, and select Check for updates.

      Note: Your SYNC gen will appear on the right-hand side of the page.

  • SYNC Visual Reference Guide, which provides example images of SYNC gens that Ford has offered.

SYNC 4A and SYNC 4

You will automatically receive map updates through Actualizaciones de Software during your free trial and subscribed service periods**.

Full map updates occur once per year. Updates for the radius you drive most often occur quarterly.

You can extend your subscription at ford.com/connectedservices

If you need further assistance, contact the Ford Customer Relationship Center using our Chat en Vivo option or by calling 1-800-392-3673.

SYNC 3

To update your navigation maps in a vehicle with SYNC 3 with a USB or digital download:

  1. Ir a SYNC and Navigation Update page, and enter your Vehicle Identification Number (VIN).
  2. Select Check for update.
  3. Update SYNC to the most current version if "SYNC Update Available" is displayed under SYNC Updates.

    Note: If your Navigation is up-to-date, you will see a green checkmark and a message stating that an update is not available.

  4. Choose Check for Map Updates under Navigation Updates.
  5. Select Get Started. You will be taken to the Ford Navigation Store.
  6. Enter your VIN, and select Check Available Updates
  7. Select an update method (USB drive or digital download).
  8. Follow the installation instructions.

If you have additional questions, contact HERE customer support at 1-866-462-8837.

SYNC with Voice-Activated Navigation, SYNC with MyFord Touch®, SYNC with MyFord, SYNC with Navigation "P", SYNC Gen 1.1, and SYNC Gen 1

To request an SD card to update your navigation maps in a vehicle with a SYNC generation prior to SYNC 3:

  1. Ir a SYNC and Navigation Update page and enter your Vehicle Identification Number (VIN).
  2. Update SYNC to the most current version if "SYNC Update Available" is displayed under "SYNC Updates".
  3. Select Check for update.

    Note: If your SYNC Navigation is up-to-date, you will see a green checkmark and a message stating that an update is not available.

  4. Visita el Ford Navigation website.
  5. Enter your vehicle year and model in the search bar.
  6. Choose from the SD card options and select Add to Cart.
  7. Complete the checkout process. The map update will be mailed to you.

Visita el Ford Navigation Frequently Asked Questions page para obtener más información. 

If you have additional questions, contact HERE customer support at 1-866-462-8837.

Información Adicional

¿Cuáles son las opciones de la Navegación de SYNC 4?
¿Cómo configuro un destino con la Navegación de SYNC?
¿Cómo ajusto el volumen de navegación con SYNC?


*No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

**Connected Navigation services require SYNC®4 and FordPass Connect™ (optional on select vehicles), complimentary connect service, and the FordPass® App (see los Términos de FordPass ​​​​​​ for details). Customers receive a complimentary 90-day trial of navigation services when an eligible vehicle is added to their FordPass account. The trial period begins on the new vehicle warranty start date. Al final del período de cortesía, el servicio de navegación termina. Los servicios conectados y las características dependen de la disponibilidad de la red de AT&T compatible. La tecnología en evolución / las redes celulares / la capacidad del vehículo pueden limitar la funcionalidad y evitar el funcionamiento de las características conectadas. La aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.

Connected Built-In Navigation service requires SYNC®4 and FordPass Connect (optional on select vehicles), complimentary connect service, and the FordPass App (see los Términos de FordPass ​​​​​​ for details). Customers receive a complimentary 3-year trial of navigation services when an eligible vehicle is added to their FordPass account. The trial period begins with the new vehicle warranty start date. Al finalizar el período de cortesía, se cancelará el acceso a los servicios de navegación conectada. Los servicios conectados y las características dependen de la disponibilidad de la red de AT&T compatible. La tecnología en evolución / las redes celulares / la capacidad del vehículo pueden limitar la funcionalidad y evitar el funcionamiento de las características conectadas. La aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.