2021—2024 Bronco® Sport SUVs and 2022—2023 Maverick® Trucks — Loss of Power Recall
Recall Reference Number: 24S24
Building vehicles you can count on is our most important job, which is why Ford has issued a safety recall for certain 2021–2024 model year Bronco Sport SUVs and 2022-2023 model year Maverick Trucks.
The current software for the Body Control Module and Powertrain Control Module is unable to detect - and thus compensate for - the decreasing performance in the life of a 12-volt battery. This could result in the vehicle unable to restart while using the Auto Start-Stop Technology or stalling while coming to a stop at low speeds. This is accompanied by a loss of 12-volt accessories like lights, radio, air conditioning etc.
To have the software recalibrated, please take your Bronco Sport SUV or Maverick truck to a Ford Dealership or Lincoln Retailer. To see if your vehicle is included, enter your VIN here.
Puedes book an appointment online, in your FordPass® App, or contacta con tu Concesionario Ford local. For your convenience, a mobile technician may be available to inspect and service your vehicle where you are.
For questions or concerns about this safety recall, please call us at 1-866-436-7332. A Ford Recall team member will be happy to assist you.
As always, thank you for being a Ford Owner.
Preguntas Frecuentes
What is the issue tied to this recall?
A software issue may cause a loss of vehicle power that can result in the vehicle not restarting after an auto start/stop or stalling while coming to a stop at low speeds. A loss of 12-volt accessories like lights, radio, and air conditioning etc. may also occur.
What is the cause of the issue?
Current software for the Body Control Module and Powertrain Control is unable to detect the decreasing performance over the life of a 12-volt battery.
What is the repair?
Dealers will update the Body Control Module (BCM) and Powertrain Control Module (PCM) calibrations at no charge.
What will the software repair do to fix the issue?
It will improve detection of and compensate for decreasing performance of the 12-volt battery and help maintain vehicle power. It will also notify the driver the battery is near the end of its life cycle.
Is there a warning or alert for customers?
No.
Has Ford issued instructions to stop driving the vehicles?
No.
When will you notify customers?
We will begin notifying customers by mail in June 2024.
Will there be a charge to customers?
No.
What is the Ford reference number for this recall?
The reference number for this recall is 24S24.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at fleet.ford.com. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.