What do I do if I cannot remotely start my Ford with Phone As A Key™^*?

1. Using the FordPass^®** App, verify your Phone As A Key setup is complete and enabled via Bluetooth^®*** connection on at least one phone.
   1. Select the Vehicle tab in the FordPass App.
   2. Press Phone As A Key. There should be at least one entry under Phone As A Key Devices.
2. If there are no paired devices shown in the previous step, you will need to complete the setup of your Phone As A Key, as prompted from the FordPass App. 

Back to Phone As A Key troubleshooting main page

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^*Available on select vehicles. Requiere activación de la característica. No compatible con todos los smartphones.

^**The FordPass App, compatible with select smartphone platforms, is available via a download. Se pueden aplicar tarifas por mensajes de texto y datos.

^***The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.