¿Por qué recibo un mensaje "Navigation SD Card Fault" (Falla de la Tarjeta SD de Navegación) en SYNC con MyFord Touch?

SYNC^®* with MyFord Touch^®, when equipped with a navigation system, uses an SD card that contains the map data. If the card gets dislodged from the SD card slot, you will get an error message.

If you have lost your navigation functions, try the troubleshooting steps below:

1. Remove and reinsert the SD card. The location of the SD card slot varies by vehicle year and model and is available in your Manual del Propietario.
   1. Turn off your vehicle.
   2. Push and release the SD card to remove it. 
   3. Insert the SD card back into the slot and make sure it clicks into place.
   4. Enciende el vehículo.

2. Perform a master reset if completing step 1 does not fix the concern. 

   Importante: 

   • A master reset will erase all stored data, such as call history, text messages, and previously paired phones. 
   • Your vehicle must be parked and running, and in an open location (e.g., free of overhead foliage, ceilings, etc.). 
3. Press the Gear icon at the bottom of your vehicle's SYNC screen.
4. Tap Settings.
5. Select System.
6. Scroll down and press Master Reset. A warning screen will pop up.
7. Disconnect all USB devices, Bluetooth^® devices, and any SD cards.
8. Presiona Yes para continuar. You will go through a series of blank screens and messages. The Master Reset is complete once the home screen reappears.

Note: If you are still experiencing issues, visit the HERE website o llama al 1-866-351-7609 para obtener asistencia.

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^*No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos. 

La palabra Bluetooth es marca registrada de Bluetooth SIG, Inc.