How can I obtain a payoff letter for my Ford Credit retail account?

Question

Accepted Answer

For your convenience, this information is available online through Account Manager for retail accounts only.

Sign in to Account Manager and view your payoff by clicking on the 'View Payoff Amount' link near the 'Payment progress' bar on the landing page. This will generate a letter that includes your payoff amount, good-until date and payoff mailing address.
We will typically issue your paid-in-full documents within 7–10 business days of receiving the payoff. Please review your contact information provided within Account Manager and update if appropriate.

Note: If you lease your vehicle through Ford Credit, please see 'How do I purchase my leased vehicle?' for more information.

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