What is the "Performing Scheduled System Maintenance" message on SYNC® with MyFord Touch®*?

In order to ensure proper performance, your SYNC system may occasionally reset itself. When this happens, you will see a Performing Scheduled Maintenance message on your vehicle's touchscreen display. This message will also show if you perform a master reset on your system. 

If your SYNC system resets itself multiple times a day, verify the following:

  1. Ensure you have the latest SYNC Updates on your system. If you install any updates, allow time after making the updates to determine if the concern has been resolved. 
  2. Determine if the numerous restarts occur when a specific USB or Bluetooth device is connected. This may indicate that there is a communication issue between the device and SYNC. 

If these steps do not resolve your issue, contact the Customer Relationship Center by calling 800-392-3673 or clicking LIVE CHAT.

*No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.