How do I add a personalized image to my SYNC®* 4A profile?

To add personalized profile images to your profile in SYNC 4A from your Android™** or iOS®*** device:

  1. Add an image to a contact on your device.
    1. Add a contact to your device or use an existing one.
      Note: Make sure there is a phone number associated with the contact.
    2. Press Edit in the contact and add an image or avatar.
    3. Save the changes.

Note: These are general steps. For specific information, refer to your phone's user manual or contact your phone provider. 

  1. Pair your device to SYNC
    Note: If you add an image to your device after it is paired, you will need to manually redownload the phonebook.

  2. Create your profile in SYNC:

    1. Press the Home icon.
    2. Navigate to Settings.
    3. Select Personal Profiles.
    4. Press Create Profile.
      Create Profile button on Personal Profiles screen of SYNC 4A
  3. Choose a name for your profile.

  4. Set a profile photo.

    1. Select the profile image you saved to your device in Step 1.
    2. Click Continue.
      Set a Profile Photo screen in SYNC 4A

6. You will need to disable Apple CarPlay® o disable Android Auto for the image to work.

You have successfully added an image to your SYNC 4A profile.

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*No conduzcas si estás distraído o mientras usas dispositivos portátiles. Usa los controles de voz. Usa sistemas operados por voz cuando sea posible. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

**Android and Android Auto are trademarks of Google LLC.

***iOS and Apple CarPlay are trademarks of Apple Inc., registered in the U.S. and other countries.