How do I activate FordPass™ Connect using SYNC®* 3?

Active your FordPass Connect**-equipped vehicle so that you can start using the complimentary remote features such as Remote Lock/Unlock, Remote Start, or Vehicle Location.

Step 1: Download the FordPass™ App***

  1. Download the FordPass App on the App Store®**** or Google Play™.      
    App Store      Google Play
  2. Log in using your existing Ford Account username and password or create an account.
  3. Add your FordPass Connect-equipped vehicle to the FordPass App.

Step 2: Activate your FordPass Connect-equipped vehicle

  1. Tap Vehicle Details in the FordPass App.
  2. Tap Activate Vehicle. An Activation Pending message will appear.
  3. Go to your vehicle and start the engine. Ensure your vehicle is parked in a well-ventilated area.
  4. Allow up to 90 seconds for the prompt to appear on your vehicle's SYNC screen.
  5. Press Allow on your vehicle's SYNC screen to activate FordPass Connect.

SYNC 3 pop-up message

Note: If you do not press Allow within 10 consecutive startups, you will need to restart the activation process from the beginning. If the pop-up does not appear on the SYNC screen:

  • Turn the vehicle off and open the driver's door to power down the vehicle.
  • Wait 30 seconds and press Activate Vehicle again in the FordPass App.
  • Start the vehicle and press Allow on the SYNC screen.

Step 3 (optional): Enable FordPass Connect Connectivity Settings through the SYNC screen

  1. Tap Settings on your vehicle's SYNC screen.
  2. Select FordPass Connect.
  3. Tap Connectivity Settings.
  4. Toggle On or OFF the following options:
    • Vehicle Connectivity
    • Lugar
    • Vehicle data & Remote ctrl

For select 2018 and newer Ford vehicles, FordPass Connect is equipped with a 4G LTE Wi-Fi hotspot that allows up to 10 devices to connect at once. Haz clic aquí to learn how to set up the Wi-Fi hotspot in your vehicle.

Back to FordPass Connect Modem Activation

Temas Adicionales

¿Mi vehículo está equipado con FordPass Connect?
¿Cómo agrego un vehículo a la Aplicación FordPass?
¿Mi vehículo está equipado con un hotspot Wi-Fi?

*No conduzcas si estás distraído o mientras usas dispositivos portátiles. Usa sistemas operados por voz cuando sea posible. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

**FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see Términos y Condiciones de FordPass for details). Connected Service and features depend on compatible AT&T network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. El Servicio Conectado no incluye hotspot Wi-Fi.

***The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.

****App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.