How do I use SYNC®* voice commands?

SYNC voice commands can control your AM/FM radio, SiriusXM®**, USB media player, or Bluetooth® Audio device.

Identifying Your Vehicle's SYNC Generation

Two resources to help you identify your vehicle's SYNC generation are:

  • SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or log in with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Ford has offered.

Using SYNC Voice Commands

Select your SYNC generation from the drop-down options below:

Example Voice Commands

These are commonly used voice commands for SYNC. For a comprehensive list, reference your vehicle's Manual del Propietario

Basic Voice Commands

  • Volver
  • Cancelar
  • List of commands
  • Next page/previous page (scrolls through voice lists only)
  • Ayuda

Comandos de Voz del Teléfono

  • Lista de comandos del teléfono
  • Teléfono compatible
  • Call <name>
  • Call <name> <on cell/at home/at work>
  • Marcar <número>
  • Listen to message

Navigation Voice Commands (if equipped)

  • Lista de comandos de Navegación
  • Destino <hogar/trabajo/favoritos/destino anterior>
  • Find <an address/POI/intersection>
  • ¿Dónde estoy?
  • Mostrar ruta
  • Cancelar ruta
  • Desvío
  • Activación/desativación de guía por voz
  • Show <3D/North up/heading up>
  • SiriusXM Traffic and Travel Link list of commands
  • Show <traffic/weather map/5-day forecast/fuel prices>
  • Ayuda

Climate Voice Commands (if equipped)

  • Climate list of commands
  • Climate set temperature <# degrees>

Audio Voice Commands

  • AM <530-1710>
  • FM <87.9-107.9>
  • CD
  • USB
  • Audio Bluetooth
  • Sirius <0-233>
  • Sirius <channel name>

Mobile Voice Apps Commands

  • Mostrar aplicaciones móviles
  • Encontrar nuevas aplicaciones
  • <Nombre de la aplicación>
  • Ayuda con el <nombre de la aplicación> 

SYNC 4A

To use voice commands with SYNC 4A:

  1. Tap the Home Icon on your vehicle's SYNC screen.
  2. Select Settings.
  3. Press Voice Control.
    Push-to-Talk button
     
  4. Tap Listen for Wake Word.
    Note: “OK, Ford” is the default wake word, but the other options include “OK, FordPass®†,” “OK Ford SYNC,” or “Hello Ford.”

Notas: 

  • A short press of the Push-to-Talk (PTT) button on the steering wheel can be used instead of the wake word.
  • A long press of the PTT button will alert Android Auto™†† or Apple CarPlay®, if connected.

SYNC 4

To use voice commands with SYNC 4:

  1. Select Settings on your vehicle's SYNC screen. 
  2. Press Voice Control.
    Push-to-Talk Button
  3. Tap Listen for Wake Word.

Notas:

  • A short press of the Push-to-Talk (PTT) button on the steering wheel can be used instead of the wake word.
  • A long press of the PTT button will alert Android Auto or Apple CarPlay, if connected.

Setting the Wake Word

You can set the Wake Word instead of using the default. To do so:

  1. Select the vehicle drawer on the SYNC touchscreen. 
  2. Press SETTINGS
  3. Press Voice Assistant.
  4. Select the wake word.

Once the wake word is selected, you will be able to say: <Insert wake word> followed by a voice command.

SYNC 3

To use voice commands with SYNC 3:

  1. Press the Voice Control button on the steering wheel.
    voice control button SYNC 3
  2. Say a voice command.

Important: When Apple CarPlay or Android Auto is active, SYNC 3 Voice Recognition is disabled and voice commands will be unavailable.

SYNC with MyFord® Touch

To use voice commands with SYNC with MyFord Touch:

  • Press the Voice button on your steering wheel. A message will appear in the bottom, left-hand corner of your SYNC screen that tells you your vehicle is "Listening" and ready for your voice command.
  • You can press the Voice button and say "What can I say?"
  • You can press the question mark icon on your SYNC screen for a list of suggested commands.
  • You can press the Voice button and say "Help."
    Note: For help with your phone, for instance, you can say "Phone Help."
  • For a complete list of commands:
    1. Press Settings on your vehicle's SYNC screen.
    2. Tap Help.
    3. Select Voice Commands.

Note: When you see a "Success" or "Failure" message in the bottom, left-hand corner of your SYNC screen, the voice session is over, and you will have to press the Voice button again to start a new session.

Important: Your phone must be paired with and connected to SYNC.


 Actual screens may vary. See your Manual del Propietario for information specific to your vehicle.

*Don’t drive while distracted. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

**All SiriusXM services require a subscription, sold separately by SiriusXM after the trial period. Tu servicio SiriusXM se detendrá automáticamente al final de tu prueba, a menos que decidas suscribirte. Si decides continuar con el servicio después de la prueba, el plan de suscripción elegido se renovará automáticamente y se cobrará de acuerdo con el método de pago elegido a las tarifas vigentes en ese momento. Se aplican cargos e impuestos. See the SiriusXM Customer Agreement & Privacy Policy at www.siriusxm.com for full terms and how to cancel, which includes online methods or calling 1-866-635-2349. Disponible en los 48 estados contiguos de Estados Unidos, D.C. y Puerto Rico (con límites de cobertura y receptor compatible). Visit www.siriusxm.com/FAQS for most current service area information. La disponibilidad de algunos servicios y características está sujeta a las capacidades del dispositivo y a las restricciones del lugar. Todos los cargos, contenidos y características están sujetos a cambios. SiriusXM, Pandora y todos los logotipos relacionados son marcas comerciales de Sirius XM Radio Inc. y sus respectivas subsidiarias.

The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.

††Android Auto is a trademark of Google LLC. *iPhone, Apple CarPlay, and Siri are trademarks of Apple Inc., registered in the U.S. and other countries.