How do I turn off Apple CarPlay®* with SYNC®**?

You can disable Apple CarPlay in the Settings menu of your SYNC system using the instructions below. 

Deactivating Apple CarPlay

Select your SYNC generation from the drop-down options below to learn how to turn off Apple CarPlay:

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your Vehicle's SYNC Gen

Two resources to help you identify your vehicle's SYNC gen are the:

  • SYNC and Navigation Updates page. Either:

    • Enter your Vehicle Identification Number (VIN) and select Check for update.

    • Log in with your Ford credentials, choose a vehicle from your garage, and select Check for updates.

      Note: Your SYNC gen will appear on the right-hand side of the page.

  • SYNC Visual Reference Guide, which provides example images of SYNC gens that Ford has offered.


 To disable Apple CarPlay with SYNC 4A:

  1. Tap Settings or the Home icon (varies by software version) on your vehicle's SYNC screen.
  2. Select Settings.
  3. Choose Phone List.
  4. Press Disable Apple CarPlay.

Apple CarPlay se desactivará y se reanudará la funcionalidad normal de SYNC.


To disable Apple CarPlay with SYNC 4:

  1. Press Settings on your vehicle's SYNC screen. 
  2. Tap Phone List.
  3. Select your phone from the list of devices.
  4. Press Disable

Apple CarPlay se desactivará y se reanudará la funcionalidad normal de SYNC.

Note: Apple CarPlay may need to be disabled to use some FordPass®† App functions.


To disable Apple CarPlay with SYNC 3:

  1. Select Settings on your vehicle's SYNC screen.
  2. Swipe and press Apple CarPlay Preferences.
  3. Elige tu teléfono de la lista de dispositivos.
  4. Tap the drop-down arrow and press Disable to disconnect.

Apple CarPlay se desactivará y se reanudará la funcionalidad normal de SYNC.

*Requires a phone with an active data service and compatible software. SYNC no controla productos de terceros cuando está en uso. Los proveedores externos son los únicos responsables por su respectiva funcionalidad.

**Don’t drive while distracted. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.