How do I delete a paired device using SYNC®*?

Learn how to remove a paired phone (or any Bluetooth®** device) using the SYNC touchscreen below.

Identifying Your Vehicle's SYNC Generation

 Two resources to help you identify your vehicle's SYNC generation are:

  • El SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or log in with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • El SYNC Visual Reference Guide, which has example images of each generation of SYNC.

Deleting a Paired Device

Select your SYNC generation from the dropdown options below.

Important: Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).


To delete a paired phone from SYNC 4A:

  1. Click on the Home icon on your SYNC screen*.
  2. Press Settings.
  3. Tap Phone List.
  4. Select the phone you would like to delete.
  5. Touch <Phone> Settings.
  6. Press Remove <Phone>.
    SYNC 4A Phone List screen with Remove Pixel 2 XL highlighted


To delete a paired phone from SYNC 4:

  1. Press the Phone tab on your vehicle's SYNC screen.
    SYNC 4 home screen with Phone button highlighted
  2. Tap Phone List.
    SYNC 4 Phone menu with Phone List button highlighted
  3. Select a phone from the list.
    SYNC 4 Phone List screen with the selected phone highlighted
  4. Touch the Delete symbol (trash can). A pop-up will appear.
    SYNC 4 Connection Options menu with Delete (trash can) symbol highlighted
  5. Press Yes to remove the phone.
    SYNC 4 confirmation to delete phone pop-up with Yes highlighted


To delete a paired phone from SYNC 3:

  1. Press Settings.
  2. Touch Bluetooth.
  3. Press View Devices.
  4. Select the phone you want to delete.
  5. Press Delete.
  6. Press Yes to confirm your selection.

SYNC® with MyFord Touch®

To delete a paired phone from SYNC with MyFord Touch:

  1. Press the Gear icon at the bottom of your SYNC screen.
  2. Select Settings.
  3. Presiona Teléfono.
  4. Touch Bluetooth.
  5. Select the phone you want to delete.
  6. Press Delete.

SYNC Gen. 1.1

To delete a paired phone from SYNC Gen 1.1:

  1. Select Phone.
  2. Go to Bluetooth Devices.
  3. Select the phone you want to delete.
  4. Press Delete.

SYNC Gen. 1

To delete a paired phone from SYNC Gen 1:

  1. Press the Phone button.
  2. Select Return.
  3. Press Bluetooth.
  4. Select the phone you want to delete.
  5. Press Delete.

Información Adicional

*Don’t drive while distracted. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos. 

**The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc

***Actual screens may vary.   Manual del Propietario for information specific to your vehicle.