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How do I delete a paired device using SYNC®*?

Learn how to remove a paired phone (or any Bluetooth®** device) using the SYNC touchscreen below.

Identifying Your Vehicle's SYNC Generation

There are two resources to help you identify your vehicle's SYNC generation:

  • SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or Login with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Ford has offered.

Deleting a Paired Device

SYNC 4

  1. Press the Phone tab on your vehicle's SYNC screen.
    Phone tab
  2. Tap Phone List.
    Phone List button
  3. Select a phone from the list.
    Nombre del teléfono
  4. Touch the Delete symbol (trash can). A pop-up will appear.
    Trash Can icon/Delete symbol
  5. Press Yes to remove the phone.
    Phone tab

SYNC 4A

 To delete a paired phone:

  1. Click on the Home icon on your SYNC screen.
  2. Press Settings.
  3. Tap Phone List.
  4. Select the phone you would like to delete.
  5. Touch <Phone> Settings.
  6. Press Remove <Phone>.
    Remove Phone option on Phone List screen of SYNC 4A

SYNC 3

  1. Press Settings.
  2. Touch Bluetooth.
  3. Press View Devices.
  4. Select the phone you want to delete.
  5. Press Delete.
  6. Press Yes to confirm your selection.

SYNC con MyFord Touch

  1. Press the Gear Icon at the bottom of your SYNC screen.
  2. Select Settings.
  3. Presiona Teléfono.
  4. Touch Bluetooth.
  5. Select the phone you want to delete.
  6. Press Delete.

SYNC Gen. 1.1

  1. Select Phone.
  2. Go to Bluetooth Devices.
  3. Select the phone you want to delete.
  4. Press Delete.

SYNC Gen. 1

  1. Press the Phone Button.
  2. Select Return.
  3. Press Bluetooth.
  4. Select the phone you want to delete.
  5. Press Delete.

Información Adicional

Actual screens may vary. See your Manual del Propietario for information specific to your vehicle.

*No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos. 

**The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc