How do I disable Apple CarPlay®* with SYNC®**?

To disable Apple CarPlay using your vehicle's SYNC system, confirm which SYNC generation you have using the resources below, then select the appropriate drop-down menu.

Identifying Your Vehicle's SYNC Generation

 There are two resources to help you identify your vehicle's SYNC generation:

  • SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or Login with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Ford has offered.

Disabling Apple CarPlay


 To disable Apple CarPlay on your vehicle:

  1. Tap the Home icon on your vehicle's SYNC screen.
  2. Select Settings.
  3. Tap Phone List.
  4. Press Disable Apple CarPlay.
    Disable Apple CarPlay option on Settings screen of SYNC 4A

When Apple CarPlay is disabled, your in-vehicle screen will look like the following image.
Settings screen without Apple CarPlay in SYNC 4A


To disable Apple CarPlay:

  1. Tap Settings on your vehicle's SYNC screen. 
  2. Tap on the Phone List setting.
  3. Select your phone from the list of devices.
  4. Tap on Disable

Note: Apple CarPlay may need to be disabled in order to use some FordPass®*** App functions.


To disable Apple CarPlay:

  1. Select Settings on your vehicle's SYNC 3 screen.
  2. Swipe and press Apple CarPlay Preferences.
  3. Choose your phone from the list of devices.
  4. Select the drop-down arrow and press Disable to disconnect.

Apple CarPlay will be disabled and normal SYNC functionality will resume.

*Requires phone with active data service and compatible software. SYNC no controla productos de terceros cuando está en uso. Los proveedores externos son los únicos responsables por su respectiva funcionalidad.

**Don’t drive while distracted. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

***The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.