How do I disable Apple CarPlay®* with SYNC®**?

Disabling Apple CarPlay allows you to use the SYNC system to its fullest potential. Use the information below to learn how to turn off Apple CarPlay in your vehicle.

Identifying Your Vehicle's SYNC Generation

 These are two resources to help you identify your vehicle's SYNC generation:

  • SYNC and Navigation Updates page, which allows you to enter your Vehicle Identification Number (VIN) or log in with your Ford credentials, and select Check for update. Your current SYNC generation will appear on the right-hand side of the page.
  • SYNC Visual Reference Guide, which has example images of each generation of SYNC Ford has offered.

Disabling Apple CarPlay

Select your SYNC generation from the drop-down options below:


 To disable Apple CarPlay on your vehicle:

  1. Tap the Home icon on your vehicle's SYNC screen.
  2. Select Settings.
  3. Tap Phone List.
  4. Press Disable Apple CarPlay.

Apple CarPlay will be disabled and normal SYNC functionality will resume.


To disable Apple CarPlay:

  1. Tap Settings on your vehicle's SYNC screen. 
  2. Tap on the Phone List setting.
  3. Select your phone from the list of devices.
  4. Tap on Disable

Apple CarPlay will be disabled and normal SYNC functionality will resume.

Note: Apple CarPlay may need to be disabled in order to use some FordPass®† App functions.


To disable Apple CarPlay:

  1. Select Settings on your vehicle's SYNC 3 screen.
  2. Swipe and press Apple CarPlay Preferences.
  3. Choose your phone from the list of devices.
  4. Select the drop-down arrow and press Disable to disconnect.

Apple CarPlay will be disabled and normal SYNC functionality will resume.

*Requires phone with active data service and compatible software. SYNC no controla productos de terceros cuando está en uso. Los proveedores externos son los únicos responsables por su respectiva funcionalidad.

**Don’t drive while distracted. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.