How do I use SYNC®* voice commands?

SYNC voice commands can control your AM/FM radio, SiriusXM®**, USB media player, or Bluetooth® Audio device. 

Utilizing SYNC Voice Commands

Select your SYNC generation (gen) from the drop-down options below to learn how to operate your SYNC system with voice commands:

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identifying Your Vehicle's SYNC Gen

Two resources to help you identify your vehicle's SYNC gen are the:

  • SYNC and Navigation Updates page. Either:

    • Enter your Vehicle Identification Number (VIN) and select Check for update.

    • Log in with your Ford credentials, choose a vehicle from your garage, and select Check for updates.

      Note: Your SYNC gen will appear on the right-hand side of the page.

  • SYNC Visual Reference Guide, which provides example images of SYNC gens that Ford has offered.

Example Voice Commands

These are commonly used voice commands for SYNC. For a comprehensive list, reference your vehicle's Manual del Propietario

Basic Voice Commands

  • Volver
  • Cancelar
  • List of commands
  • Next page/previous page (scrolls through voice lists only)
  • Ayuda

Comandos de Voz del Teléfono

  • Lista de comandos del teléfono
  • Teléfono compatible
  • Call <name>
  • Call <name> <on cell/at home/at work>
  • Marcar <número>
  • Listen to message

Navigation Voice Commands (if equipped)

  • Lista de comandos de Navegación
  • Destino <hogar/trabajo/favoritos/destino anterior>
  • Find <an address/POI/intersection>
  • ¿Dónde estoy?
  • Mostrar ruta
  • Cancelar ruta
  • Desvío
  • Activación/desativación de guía por voz
  • Show <3D/North up/heading up>
  • SiriusXM Traffic and Travel Link list of commands
  • Show <traffic/weather map/5-day forecast/fuel prices>
  • Ayuda

Climate Voice Commands (if equipped)

  • Climate list of commands
  • Climate set temperature <# degrees>

Audio Voice Commands

  • AM <530-1710>
  • FM <87.9-107.9>
  • CD
  • USB
  • Audio Bluetooth
  • Sirius <0-233>
  • Sirius <channel name>

Mobile Voice Apps Commands

  • Mostrar aplicaciones móviles
  • Encontrar nuevas aplicaciones
  • <Nombre de la aplicación>
  • Ayuda con el <nombre de la aplicación> 

SYNC 4A

To use voice commands with SYNC 4A:

  1. Tap the Home icon on your vehicle's SYNC screen.
  2. Select Settings.
  3. Press Voice Control.
    Push-to-Talk button
     
  4. Tap Listen for Wake Word.

    Note: “OK, Ford” is the default wake word, but the other options include “OK, FordPass®†,” “OK Ford SYNC,” or “Hello Ford.”

Notas: 

  • A short press of the Push-to-Talk (PTT) button on the steering wheel can be used instead of the wake word.
  • A long press of the PTT button will alert Android Auto™†† or Apple CarPlay®, if connected.

SYNC 4

To use voice commands with SYNC 4:

  1. Select Settings on your vehicle's SYNC screen. 
  2. Press Voice Control.
    Push-to-Talk Button
  3. Tap Listen for Wake Word.

Notas:

  • A short press of the Push-to-Talk (PTT) button on the steering wheel can be used instead of the wake word.
  • A long press of the PTT button will alert Android Auto or Apple CarPlay, if connected.

Setting the Wake Word

You can set the Wake Word instead of using the default. To do so:

  1. Select the vehicle drawer on the SYNC touchscreen. 
  2. Presiona Settings (Configuración).
  3. Tap Voice Assistant.
  4. Select the wake word.

Once the wake word is selected, you can say: <Insert wake word> followed by a voice command.

SYNC 3

To use voice commands with SYNC 3:

  1. Press the Voice Control button on the steering wheel.
    voice control button SYNC 3
  2. Say a voice command.

Note: When Apple CarPlay or Android Auto is active, SYNC 3 Voice Recognition is disabled and voice commands will be unavailable.

SYNC con MyFord Touch®

To use voice commands with SYNC with MyFord Touch, press the Voice button on your steering wheel. A message will appear in the bottom, left-hand corner of your SYNC screen that tells you your vehicle is "Listening" and ready for your voice command.

  • You can press the Voice button and say "What can I say?"
  • You can press the question mark icon on your SYNC screen for a list of suggested commands.
  • You can press the Voice button and say "Help." For example, to get help with phone commands, you can say "Phone Help."
  • For a complete list of commands:
    1. Press Settings on your vehicle's SYNC screen.
    2. Tap Help.
    3. Select Voice Commands.

Note: When you see a "Success" or "Failure" message in the bottom, left-hand corner of your SYNC screen, the voice session is over, and you will have to press the Voice button again to start a new session.

Important: Your phone must be paired with and connected to SYNC.


 Las pantallas reales pueden variar. Consulta tu Manual del Propietario para obtener información específica de tu vehículo.

*No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

***SiriusXM trial subscription will stop at the end of the trial period. The trial is non-transferable. Si no deseas disfrutar de tu prueba, cancela al llamar al número de abajo.  Service is subject to the SiriusXM Customer Agreement and Privacy Policy; visit www.siriusxm.com for full terms and how to cancel which includes online methods or call 1-866-635-2349. Services, content, and features are subject to device capabilities, location availability, or active data connection. Fees, content, and features are subject to change. Disponible en los 48 estados contiguos de Estados Unidos, D.C. y Puerto Rico (con límites de cobertura y receptor compatible). Visita listenercare.siriusxm.com para obtener la información más actualizada sobre el área de servicio.

The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.

††Android Auto is a trademark of Google LLC. *iPhone, Apple CarPlay, and Siri are trademarks of Apple Inc., registered in the U.S. and other countries.

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