


Recall Reference Number: 23S49
The safety of you and your passengers is of utmost importance. That is why we are issuing a recall on the rear-axle shaft on certain F-250® and F-350® Super Duty trucks built between March 20, 2023, and August 21, 2023.
The left rear-axle shaft may break, resulting in a loss of mobility and inability to keep the vehicle in park. If the parking brake is not applied, the vehicle may move, increasing the risk of injury or crash. The affected trucks are equipped with single rear wheels and a 10.5-inch rear-axle shaft.
A fractured rear-axle shaft may cause noise and/or a loss of motion in two-wheel drive operation. You can book an appointment online or in your Ford app with participating dealers or contact your local Ford Dealer.
If you have any questions or concerns about the Ford F-250 and F-350 Super Duty trucks safety recall 23S49, please call us at 1-866-436-7332. A Ford Recall Representative will be happy to assist you.
As always, thank you for being a Ford Owner.
RETAIL OWNERS: If you have questions or concerns, please contact our Ford Customer Relationship Center at 1-866-436-7332 or visit ford.com/support.
FLEET OWNERS: If you have questions or concerns, please contact our Ford Pro™ Contact Center at 1-800-34-FLEET, choose Option #1, and one of our representatives will be happy to assist you. You can also contact us at Ford Pro. Representatives are available Monday through Friday, 7:00 a.m. to 11:00 p.m. and Saturday, 7:00 a.m. to 5:00 p.m. ET.
HEARING IMPAIRED: Dial 1-800-232-5952 (TDD). Representatives are available Monday through Friday, 8:00 a.m. to 8:00 p.m. ET.
Did we answer your question?
Get support from Ford AI