How do I update my account information (address, phone number, email)?

You can change your address, phone number, or e-mail in the Ford Credit mobile app or in Account Manager.

Ford Credit Mobile App

1. Download the Ford Credit Mobile App from the Apple App Store or Google Play Store.
2. Once the app is downloaded, click Sign In to enter your username and password.
3. If you have a Ford account, use those credentials.
4. If you do not have an account, click Create Account next to “Don’t have an account?” on the login page.
5. Select Settings from the bottom menu.
   
   To update contact address and/or contact phone number(s):
6. Select the My profile tile.
7. Select Edit for Contact Address or Contact Phone Numbers. You can also Add Phone Number here as well.
8. Once new information has been entered, select Save.
   
   To update email address:
9. Select Paperless statements.
10. Select Edit where email address is listed.
11. Enter a new email address, confirm new email address and select Save. 

Account Manager Online

1. Go to accountmanager.ford.com.
2. Click Sign In to enter your username and password.
3. If you have a Ford account, use those credentials.
4. If you do not have an account, click Create Account next to the Sign In button on the Ford Credit login page.
5. After you sign in, select Profile Information.
6. Click Edit for the information you would like to update such as email, billing address or phone number.
7. Once new information has been entered, select Save.

Note: Updating your e-mail address changes the e-mail address that notifications are sent to. It does not automatically update your username e-mail address. To separately update your username e-mail address, follow the steps inMy e-mail address, phone number, or authenticator app has changed. How do I receive an authentication code? 

Additional Information

• How do I create an Account Manager online account?
• My e-mail address, phone number, or authenticator app has changed. How do I receive an authentication code?