Ford Vehicle Reservation Information

Details about reserving a Ford vehicle can be seen below.

Vehicle Reservation Frequently Asked Questions (FAQs)

What is a Ford Account, and why do I need one?

Una cuenta de Ford te permite suscribirte al sitio web de Ford para guardar y administrar tu información personal y de reserva. You need to create a Ford Account to reserve a vehicle. Las reservas también se pueden rastrear en tu Cuenta de Ford en*

¿Qué es una reserva?

A reservation lets you be among the first to reserve a place in line when a new vehicle launches from Ford with a refundable reservation deposit. No es un pedido real ni garantiza la entrega.

What steps are required to complete a reservation?

  1. Visita
  2. Select Reserve Now.
  3. Create a Ford Account.
  4. Select your preferred Concesionario Ford.
  5. Enter your credit/debit card details and address. A confirmation receipt will be sent to the email address you provide.*

¿Puedo seleccionar cualquier Concesionario de Ford?

To find the closest dealer:

  1. Visita
  2. Select Locate a Dealer.
  3. Input your zip code or type in a dealer name.

Note: To select an Electric Vehicle (EV)-Certified Ford Dealer, click Advance Search and select the checkbox next to EV Certified, then click Apply.

Can I update my dealer selection after submitting my reservation?

You may reach out to Ford Customer Support at 1-800-392-3673, hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST, for assistance in updating your dealer selection. When changing dealers, there will be no impact to your reservation ID, vehicle details, or associated timestamp.

Will Ford share my reservation information with my dealer?

Tu información de reserva se compartirá con el concesionario que selecciones en el momento de realizar la reserva. Consulta nuestra política de privacidad en for additional information.*

¿Puedo hacer cambios en mi reserva?

You will be able to make changes and complete your vehicle selection at the time you place your order.*

Is the reservation fee refundable?

Sí, los cargos de reserva se reembolsan con la cancelación de la reserva. Allow seven to ten business days for the reservation deposit to be credited to your original form of payment.

¿Puedo cancelar mi reserva?

Yes. You can cancel your reservation at any time and receive a full refund.* You can do this in your account at If for some reason you can’t process the cancelation online, you can contact Ford's Marketing Program Headquarters at 1-800-392-3673, hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.

After canceling, allow seven to ten business days for the reservation deposit to be credited to your original form of payment. Once you progress from a reservation to an order with a dealer, however, cancelation requests would be at that dealer's discretion.

¿Cuándo puedo pedir mi vehículo?

You will be notified prior to when the vehicle ordering windows open. At that time, you will finalize and confirm your selection and agree on pricing with your dealer.

Información Adicional

Preguntas Frecuentes sobre la Reserva de Pedidos

 *By completing the reservation process, you are not ordering or purchasing a vehicle. Participation in the program does not guarantee you vehicle delivery. Your reservation does not guarantee a set price for the vehicle.