How do I log in to my Ford or FordPass®* account?

You can log in to your Ford account on the Ford website or your FordPass account on the FordPass App.

Important: 

  • Your login credentials are the same for your Ford and FordPass App accounts.
  • You must already have created a cuenta Ford o una FordPass App account to log in. 

Signing in to Your Ford Account

Choose a dropdown below based on your preferred sign-in method:

Through the Ford Website Using a Computer

To sign in to your Ford account on the Ford website using a computer:

  1. Visita ford.com.
  2. Select the Account icon Account icon that looks like an abstract head and shoulders.
  3. Click Sign In.
    Screenshot of the Ford website homepage, where the Account icon and Sign In option are highlighted.
     
  4. Enter your email address and password. 
  5. Choose Sign In.

You are now signed in and can navigate Ford.ca through a customized experience tailored to your account.

If you experience any issues, contact the Customer Relationship Center at 1-800-392-3673 or through our Chat en Vivo option.

Through the Ford Website Using a Mobile Device

To sign in to your Ford account on the Ford website using a mobile device:

  1. Visita ford.com.
  2. Tap the Menu dropdown.
    Screenshot of Ford website homepage, where the Menu icon is highlighted.
     
  3. Select My Account​​​​​.
  4. Choose Sign In.
  5. Enter your email address and password.
  6. Tap Sign In.

You are now signed in and can navigate Ford.ca through a customized experience tailored to your account.

If you experience any issues, contact the Customer Relationship Center at 1-800-392-3673 or through our Chat en Vivo option.

Through the FordPass App

To sign in to your FordPass account on the FordPass App:

  1. Abre la Aplicación FordPass.
  2. Select Sign In.
  3. Enter your email address and password. 
  4. Tap Sign In.

You are now signed in to your FordPass account. You will remain logged in on your device unless you manually log out of the FordPass App

If you experience issues while trying to sign in to the FordPass App, contact a Guide for additional support. 

Información Adicional

How do I change the email associated with my Ford account?
How do I reset the password to my Ford account?
How do I delete my Ford account?


*The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.