What do I do if I am having issues with a Ford MyKey®*?

Select your MyKey-related symptom from the drop-downs below for assistance.

Solución de Problemas con MyKey

Unable to Create MyKey

Possible causes:

  • The key used to start the vehicle does not have admin privileges.
  • The key used to start the vehicle is the only admin key. There must always be at least one admin key.
  • SecuriLock passive anti-theft system is disabled or in unlimited mode.
  • For vehicles with keyless start: The intelligent access key is not placed in the backup slot.

Unable to Program the Configurable Settings

Possible causes:

Unable to Clear MyKey

Possible causes:

Only Admin Key Lost

Purchase a new key from an authorized Concesionario Ford.

Regular Key Lost

Programa una llave de repuesto. See how to program to a key.

MyKey Distances Not Accumulating

Possible causes:

  • El MyKey user is not using the MyKey.
  • An admin key was used to clear MyKeys and create new MyKeys.
  • Se ha restablecido el sistema de llaves.

MyKey Not Functioning with Keys

Possible causes

Información Adicional

¿Cómo programo MyKey?
¿Cómo borro MyKey?

*Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle.   Manual del Propietario para conocer los detalles y las limitaciones.