Why is my activation pending in FordPass®*?
Your FordPass activation can go into a pending status for multiple reasons, including signal strength and approval status. Use the steps below for more details.
Note: If you need to approve a request, visit the Authorize Another User topic for steps.
Access Pending in FordPass
If your access is pending in FordPass and:
Situation | Steps |
You are the primary user, complete the vehicle connection. |
FordPass will route you back to the Vehicle screen and the remote commands (if available) should appear below your vehicle image. Note: The connection may take up to two minutes to complete. |
You receive a message advising your Connectivity Settings are Off: |
|
You are a secondary user, check your access status. |
One of the following options will appear:
|
If you need additional assistance, contact a Guide using the Account > Contact Help options.
More FordPass Information
For more detailed information on FordPass features and functions, visit our FordPass support page and browse by your preferred topic.
Helpful FordPass Support Categories
- FordPass Connect
- Características Remotas de FordPass
- Administrar mi Cuenta de FordPass
- Resolución de Problemas
Información Adicional
How do I request FordPass vehicle access?
*La Aplicación FordPass®, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.
**La palabra Bluetooth es marca registrada de Bluetooth SIG, Inc.