¿Cómo soluciono los problemas de la función Power My Trip para mi vehículo Ford?

Puedes encontrar posibles errores al intentar agregar o guardar viajes, puntos intermedios (paradas en el camino) y ver tus viajes guardados. Known errors and recommended steps are:

  • Your vehicle battery level is at a zero percent charge.
    • Charge your vehicle to save or add a trip.
    • Maintain a maximum state-of-charge at 90% or less to improve battery longevity.
    • Set your max charge at 90% for daily use and 100% before going on long trips. 

Note: If your vehicle charge level is 0%, you will need to manually adjust the charge level in Trip Plan Options to create a trip.

  • FordPass®* is unable to communicate with your vehicle. Therefore, your vehicle's battery level cannot be detected. 
  • You have reached the limit for saved trips. 
    • The maximum amount of upcoming trips allowed is ten. 
    • You can only have one ongoing or in-progress trip at a time.
    • Once the limit is reached, select to delete or amend your trip list. 
  • You have exceeded your trip waypoints/stops.
    • The maximum allowed waypoints/stops is five per trip. 
    • Adjust your waypoints/stops to the allowed limit. 

If you complete the recommended troubleshooting and still encounter issues, please contact a Guide for additional assistance. 

*La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.