¿Cómo soluciono los problemas de la función Power My Trip para mi vehículo Ford?
Puedes encontrar posibles errores al intentar agregar o guardar viajes, puntos intermedios (paradas en el camino) y ver tus viajes guardados. Known errors and recommended steps are:
- Your vehicle battery level is at a zero percent charge.
- Charge your vehicle to save or add a trip.
- Maintain a maximum state-of-charge at 90% or less to improve battery longevity.
- Set your max charge at 90% for daily use and 100% before going on long trips.
Note: If your vehicle charge level is 0%, you will need to manually adjust the charge level in Trip Plan Options to create a trip.
- FordPass®* is unable to communicate with your vehicle. Therefore, your vehicle's battery level cannot be detected.
- Ensure your Customer Connectivity Settings (CCS) are enabled.
- Ensure your vehicle's battery level is greater than zero percent.
- You have reached the limit for saved trips.
- The maximum amount of upcoming trips allowed is ten.
- You can only have one ongoing or in-progress trip at a time.
- Once the limit is reached, select to delete or amend your trip list.
- You have exceeded your trip waypoints/stops.
- The maximum allowed waypoints/stops is five per trip.
- Adjust your waypoints/stops to the allowed limit.
If you complete the recommended troubleshooting and still encounter issues, please contact a Guide for additional assistance.
*La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.