What should I do if my Android smartwatch is not working with FordPass?
If you experience issues while using FordPass®* on your Wear OS™ Smartwatch, we recommend removing and reinstalling the app using the steps below.
Before you begin troubleshooting, ensure:
- Your FordPass® Connect** vehicle is added to FordPass.
- Your vehicle's modem is activated.
- Airplane Mode is off on all devices.
- Bluetooth® and Wi-Fi® are enabled on all devices.
Troubleshooting FordPass on Your Android™ Smartwatch
To remove FordPass from your Wear OS device:
- Press the Power button on your watch to wake up your device.
- Hold the Power button again to open the menu of apps.
- Scroll down and tap Google™ Play Store.
- Swipe down from the top of the screen.
- Tap My Apps.
- Select FordPass.
- Scroll to the bottom of your screen.
- Tap Uninstall.
To reinstall FordPass on your Wear OS device:
- Press the Power button on your watch to wake up your device.
- Hold the Power button again to open the menu of apps.
- Scroll down and tap Google Play Store.
- Search for FordPass.
- Tap the app and follow the on-screen instructions.
If the previous steps do not resolve your issue, visit Wear OS by Google Help for additional support.
If you continue to experience issues while using FordPass on your Wear OS Smartwatch, we recommend contacting your device's manufacturer.
Información Adicional
How does FordPass work with smartwatches?
¿Cómo elimino o desinstalo la Aplicación FordPass de mi dispositivo?
Google, Android, Android Auto, Google Maps and other marks are trademarks of Google LLC.
*La Aplicación FordPass®, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.
Wear OS is a trademark of Google LLC.
**FordPass® Connect, the FordPass® App., and complimentary Connected Service are required for remote features (see los Términos de FordPass for details). Connected service and features depend on compatible AT&T network availability. La tecnología que evoluciona/red móvil/capacidad del vehículo pueden limitar la funcionalidad e impedir el funcionamiento de las características conectadas. Connected service excludes Wi-Fi® hotspot.
La palabra Bluetooth es marca registrada de Bluetooth SIG, Inc.
Wi-Fi is a registered trademark of Wi-Fi Alliance®.