Why does my Ford vehicle show the "No Key Detected" message when using Phone As A Key?

Receiving the "No Key Detected" message when using Phone As A Key^™* means your vehicle is not detecting your phone within the interior cabin (i.e., inside your vehicle). Use the steps below to troubleshoot. 

Troubleshooting the No Key Detected Message 

1. Move your phone closer to the center of the vehicle near the cup holder or center console (i.e., armrest area). If this does not resolve the issue, continue to step 2.
2. Force close the Ford app and then reopen it. If this does not resolve the issue, continue to step 3.
3. Turn your phone's Bluetooth^® off and then back on.

Notas:

• If the issue continues, check your key status using the Ford app.
• If troubleshooting is unsuccessful, contact Ford app support for assistance.

Further Troubleshooting Options

If you are experiencing other issues, visit the Ford app troubleshooting support site topic folder for additional support. 

Información Adicional

What are some basic tips for using Phone As A Key?

^*Available on select vehicles. Requiere activación de la característica. No compatible con todos los teléfonos móviles.

La palabra Bluetooth es marca registrada de Bluetooth SIG, Inc.

La aplicación Ford, compatible con algunas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.