Why does my Ford show the "No Key Detected" message when using Phone As A Key™*?

The "No Key Detected" message means your vehicle is not detecting your phone within the interior cabin (inside your vehicle). Use the steps below to troubleshoot. 

Troubleshooting the No Key Detected Message 

  1. Move your phone closer to the center of the vehicle near the cup holder or center console (e.g. armrest area).
  2. If that does not work, close the FordPass®** App and then reopen it.
  3. Turn your phone's Bluetooth® off and then back on.

Further Troubleshooting Options

If you are experiencing other issues, visit the FordPass Troubleshooting topic folder for additional support. 

Información Adicional

What are some basic tips for using Phone As A Key?

*Disponible en ciertos vehículos. Requiere activación de la característica. No compatible con todos los teléfonos móviles.

**La Aplicación FordPass®, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.