How do I use my Phone As A Key™* Backup Code to start my vehicle?

To use Phone As A Key with FordPass®**, you must:

  • Have the app downloaded to your device.
  • Have an active FordPass account and be logged in.
  • Have a properly equipped vehicle added to the app.
  • Have either facial recognition, fingerprint recognition, or a passcode set up on your mobile device. 
  • Enable your Customer Connectivity Settings (CCS).
  • Authorize tus embedded modem.
  • Enable your phone's Bluetooth®.
  • Bluetooth version must be 4.2+.
  • Supported mobile device running Android™ 8.0+ or iOS 13.0+.

  1. Enter your vehicle's door code to enter the vehicle.
  2. Depress the brake pedal and press the Push to Start button.
  3. Your instrument cluster will display No Key Detected.
  4. A prompt will display on your SYNC®*** console to enter your backup code. If SYNC does not prompt you to enter your backup code after the welcome animation, press the Push to Start button again.
  5. Enter your backup code, and tap Enter. Selecting Enter must be done within 30 seconds of inputting your password. 
  6. Your vehicle will notify you that the code has been accepted.
  7. Depress the brake and Push to Start button to start your vehicle. This must be done within 20 seconds. 

Note: The system will lock after five attempts of trying to enter a Backup Start Passcode, resetting a current passcode, or entering an incorrect Valet Mode passcode.

If you have forgotten your backup code, please contact a Guide para obtener asistencia. 

Información Adicional

How do I create a backup code?
¿Cómo configuro Phone As A Key? 
How do I troubleshoot my Backup Start Passcode?

*Available on select vehicles. Requiere activación de la característica. No compatible con todos los smartphones.

**La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.

***No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos. 

Apple, iOS, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android is a trademark of Google Inc. The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.