How do I start my Ford vehicle using my Backup Passcode?

You can enter your backup passcode on your vehicle's SYNC®* screen to start your vehicle. For more information, use the steps below. 

Note: You also use your backup passcode if your phone is lost, stolen, broken, does not have a Bluetooth connection, or if your vehicle does not detect your Phone As A Key™**

Starting my Vehicle With a Backup Passcode

To start your vehicle with your backup passcode:

  1. Enter your vehicle's door code to enter the vehicle.
  2. Depress the brake pedal and press the Push to Start button. Your instrument cluster will display "No Key Detected."

    Note: A prompt will display on your SYNC screen to enter your backup code. If SYNC does not prompt you to enter your backup code after the welcome animation, press the Push to Start button again.

  3. Enter your backup code, and tap Enter. 

    Note: Selecting Enter must be done within 30 seconds of inputting your password. Your vehicle will notify you that the code has been accepted.

  4. Depress the brake and Push to Start button to start your vehicle. This must be done within 20 seconds. 

The system will lock after five attempts of trying to enter a Backup Start Passcode, resetting a current passcode, or entering an incorrect Valet Mode passcode.

If you have forgotten your backup code or need additional assistance, contact a Guide using the Account > Help options in FordPass®

Información Adicional

How do I create a backup code?
¿Cómo configuro Phone As A Key? 
How do I troubleshoot my Backup Start Passcode?


*No conduzcas si estás distraído o mientras usas dispositivos portátiles. Usa sistemas operados por voz cuando sea posible.  Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos. 

**Disponible en ciertos vehículos. Requiere activación de la característica. No compatible con todos los teléfonos móviles.

La Aplicación FordPass®, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.