How do I control my Ford vehicle with Phone As A Key?
Using Phone As A Key™* in the Ford app, you can manage remote controls like windows up/down, frunk** open/close, and much more. Use the information below to access your remote commands or for troubleshooting.
Important: Phone As A Key works best when your smartphone has a direct line of sight to your vehicle (i.e. keep your phone “in-hand” rather than in a back pocket, handbag, or briefcase).
Using Phone As A Key Commands
To send remote commands to your vehicle:
- Ingresa a la aplicación Ford.
- Ensure you have the correct vehicle chosen (if you have more than one vehicle added to your Ford app).
Select the Bluetooth® Controls button.

- Tap the respective control to send a request to your vehicle:
- Windows Up
- Windows Down
- Cajuela Delantera
- Trunk†
Note: To access the Horn & Lights controls, tap the Vehicle icon to return to the Vehicle dashboard, then select the Vehicle Location banner.
Tips if You Are Unable to Activate
- If you encounter issues with using Phone As A Key, here are some tips for the best functionality.
- If your troubleshooting is unsuccessful, contact Ford app support for additional assistance.
Further Troubleshooting Options
If you are experiencing other issues, visit the Ford app troubleshooting support site folder for additional support.
Información Adicional
How do I set up Phone As A Key with the Ford app?
How do I activate my vehicle's modem using the Ford app?
¿Cómo agrego un vehículo a la aplicación Ford?
*Available on select vehicles. Requiere activación de la característica. No compatible con todos los teléfonos móviles.
**This applies to the Mustang Mach-E only.
†For the Ford F-150 Lightning, this is for both front trunk and the tailgate, which are power assisted.
La palabra Bluetooth es marca registrada de Bluetooth SIG, Inc.
La aplicación Ford, compatible con algunas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.