How do I reset my password for FordPass?

If you forgot your password and need to reset it, access the FordPass™ Log In screen by logging out (if you are currently logged in) and complete the steps below. 

  1. Click the Forgot? icon 
  2. Enter your Username (email) in the Enter Username field.
  3. Tap Submit.
  4. A pop-up message should appear instructing you to check your email. 
  5. Select OK.
    • Note: The password link expires in two hours. 
  6. You will receive an email with a temporary password and reset instructions.
  7. Select the Change Password link in your email window. 
  8. Create a new password. 
    • Note: Your password is case-sensitive and must be between 8 - 64 characters.
  9. Confirm your new password.
  10. Select Change Password
  11. If successful, you will receive a Password Update Confirmation screen and email notification. 
  12. Once your password is changed, you can log back into the FordPass app with your new password.