Why is My Journeys no longer available in the FordPass®* App?

We are removing some lesser-used features of FordPass to help create even better experiences for popular features. 

Members with an activated FordPass Connect™** modem will continue to be able to use remote vehicle features including start***/stop and lock/unlock****which Ford is the first automotive manufacturer to offer its remote vehicle services complimentary to all customers without a trial period. Based on U.S., non-luxury, full-line auto manufacturer owner's mobile apps only.

For vehicles without a FordPass Connect modem, the following features will no longer be available in FordPass:

  • Journeys
  • App Catalog
  • Vehicle Health Alerts, including Scheduled Health Reports
  • Certain Map capabilities, such as:
    • Point of Interest search for Fuel and Parking*****
    • Pin my spot
    • Send directions to SYNC®****** Navigation from FordPass

Note: Oil life, fuel level, tire pressure and odometer will continue to be available in the vehicle, but will be removed from FordPass view.

Vehicles with an activated FordPass Connect modem, the following features will no longer be available in FordPass and are not available in the vehicle: 

  • Journeys
  • App Catalog
  • Remote Vehicle Setup (this feature is one time use prior to delivery for select vehicles)
  • Certain Map capabilities, such as:
    • Point of Interest search for Fuel and Parking
    • Pin my spot
    • Send directions to SYNC Navigation from FordPass

Información Adicional

 Where can I find more information about the feature removal?


*La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.

**FordPass Connect (optional on select vehicles), the FordPass app., and complimentary Connected Service are required for remote features (see FordPass Terms for details). Los servicios conectados y las características dependen de la disponibilidad de la red de AT&T compatible. La tecnología que evoluciona/red móvil/capacidad del vehículo pueden limitar la funcionalidad e impedir el funcionamiento de las características conectadas. El servicio conectado no incluye hotspot Wi-Fi.

***Solo transmisión automática.

****La característica remota para trabar/destrabar requiere seguros eléctricos en las puertas.

*****This capability may still be available in select vehicles.

******No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.