How do I add a service history record to my Ford account?

You can add information about your vehicle maintenance and repairs on the Ford Support website and the FordPass®* App using the steps below. 

Adding a Service Record 

Select the method you are using from the drop-down options below to learn how to add service records to your Ford account. 

FordPass

  1. Ingresa a la Aplicación FordPass.
  2. Go to the Service screen.
  3. Select Service History.
  4. Tap Add Record.

    Note: If records appear in your account already, select the + icon.
  5. Input the following details:

    • Fecha
    • Millaje
    • Service Location (select one of the following):
      • Garage/Body shop 
        • Servicios Realizados
        • Inspections Performed
      • Autoservicio
      • Preferred Dealer (see the Setting a Preferred Dealer topic for assistance)
      • Otro

    Note: If you do not see your location type listed, select Other to manually enter a location.

  6. Notas (opcional)
  7. Total Cost.
  8. Tap Save

Note: You can add a receipt to your record. 

Ford Support Website on a Computer

  1. Ir a Ford Support website.
  2. Select the Account icon (

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    ).

  3. Choose Sign In.
  4. Enter your Email and Password.
  5. Click Sign In
  6. Select the Account icon.
  7. Choose <Your First Name> Account.

    Note: If you have multiple vehicles in your account, use the arrow to the right of the screen to scroll to your preferred vehicle. 
     
  8. Select Go to Vehicle.
  9. Choose Maintenance.
  10. Select Maintenance Records.
  11. Choose Add Record.
  12. Input the following details:
    • Millaje
    • Fecha
    • Costo Total
    • Service Location
    • Servicios Realizados
  13. Add Notes if needed. 
  14. Read and acknowledge the privacy policy by checking the box.
  15. Click Save

If you experience any issues, contact the Ford Customer Relationship Center at 1-800-392-3673 or choose our Chat en Vivo option.

Ford Support Website on a Mobile Device

  1. Ir a Ford Support website.
  2. Tap the Menu button.
  3. Tap the My Account dropdown.
  4. Select Sign In.
  5. Enter your Email and Password.
  6. Select Sign In.
  7. Choose Menu.
  8. Tap the My Account dropdown.
  9. Select <Your First Name> Account.

    Note: If you have multiple vehicles in your account, swipe right on your vehicle image to scroll to your preferred vehicle.
     
  10. Choose Go to Vehicle.
  11. Select Maintenance.
  12. Choose Maintenance Records.
  13. Select Add Record.
  14. Input the following details:
    1. Millaje
    2. Fecha
    3. Costo Total
    4. Service Location
    5. Servicios Realizados
  15. Add Notes if needed. 
  16. Read and acknowledge the privacy policy by checking the box.
  17. Select Save

If you experience any issues, contact the Ford Customer Relationship Center at 1-800-392-3673 or choose our Chat en Vivo option.

Información Adicional

How do I manage my service history records?
How do I maintain receipts for my service records?


*La Aplicación FordPass®, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.