Can I get help in an accident using the FordPass®* App?

  1. Open the FordPass App.
  2. Navigate to the Service landing page.
  3. Tap the Collision Assistance tile.
  4. Select the affected vehicle.
    1. Tap SELF SERVICE to continue.
    2. Tap TALK TO ADVISOR if you prefer to get help over the phone.
  5. If you selected the self service option, the following details should appear:
    1. Find Collision Center & Towing
      1. The option to find a Ford Certified Collision Center
      2. The option to call a tow truck
    2. Get Rental & More - You may have the option to contact a rental company, ride share apps, or call someone from your contacts.

*La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.