Can I get help in an accident using the FordPass®* App?
- Open the FordPass App.
- Navigate to the Service landing page.
- Tap the Collision Assistance tile.
- Select the affected vehicle.
- Tap SELF SERVICE to continue.
- Tap TALK TO ADVISOR if you prefer to get help over the phone.
- If you selected the self service option, the following details should appear:
- Find Collision Center & Towing
- The option to find a Ford Certified Collision Center
- The option to call a tow truck
- Get Rental & More - You may have the option to contact a rental company, ride share apps, or call someone from your contacts.
- Find Collision Center & Towing
*La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.