What is FordPass® Connect*?

FordPass Connect is the embedded modem that provides access to remote command features like remote start** and stop. View the details below for more information. 

Note: The modem was formerly known as SYNC® Connect for 2017 and 2018 model-year vehicles. 

FordPass Connect Modem Details 

The modem:

  • Allows use of FordPass Connect features with the FordPass®†† App.
  • Provides internet access directly from the vehicle.
    • AT&T is the exclusive data supplier for the U.S. market.
    • It comes with a complimentary 3 months or 3GB trial of Wi-Fi Hotspot from AT&T.
    • Post-trial subscriptions require activation via the AT&T website.
  • Allows access to vehicle data to activate connected vehicle features. 
  • Uses a Subscriber Identity Module (SIM) card to exchange data.

Modem Subscription Information

To continue efforts to help make our Ford customers’ lives worry-free and unstoppable, the following features are now complimentary for all current and future FordPass Members:

  • Remote commands
    • Start/stop
    • Lock/unlock
  • Ubicación del vehículo 
  • Vehicle health information 

Información Adicional

Is my vehicle equipped with the FordPass Connect modem?
How do I activate the FordPass Connect modem?

*FordPass Connect (optional on select vehicles), the FordPass App, and Complimentary Connected Services are required for remote features (see los Términos de FordPass ​​​​​​ for details). Connected Services and features depend on compatible AT&T network availability. La tecnología en evolución / las redes celulares / la capacidad del vehículo pueden limitar la funcionalidad y evitar el funcionamiento de las características conectadas. Connected services exclude Wi-Fi hotspot.

**Solo transmisión automática.

No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

††The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.

La característica remota para trabar/destrabar requiere seguros eléctricos en las puertas.