How to activate the modem in your Ford Mustang Mach-E

First, download the FordPass® App* from the App Store® or Google Play™. Then:

  • Open FordPass on your mobile device

  • Log in with your Ford account or create an account if you don’t have one

  • Scan or manually type your Vehicle Identification Number (VIN) into FordPass

  • Name your vehicle

  • Select Activate Your Vehicle

Once you finish the setup process in FordPass, go to your vehicle, start it (make sure you're parked in a safe location) and:

  • Check for a pop-up on your vehicle's center console display

  • Select Yes to complete modem** activation

If something doesn’t work quite right or you have any questions, please call us for help at (800) 392-3673.

Benefits of activating the modem in your Ford

Once everything is all set up, you can:

  • Remote lock and unlock your vehicle from virtually anywhere using our Phone As A Key technology

  • Use your mobile device to remote start††/stop your vehicle

  • Set departure times in FordPass to pre-heat or pre-cool your vehicle battery and cabin before you go for a drive

Plus, once you activate your modem, you can activate your vehicle's Wi-Fi hotspot, connect up to 10 devices, and access the signal from up to 50 feet outside your vehicle.

El hotspot Wi-Fi incluye la prueba de datos inalámbricos gratis que comienza al momento de la activación de AT&T y finaliza después de 3 meses o cuando se usan los 3 GB de datos, lo que ocurra primero. Para activarlo, visita


Additional topics

Encuentra Estaciones de Carga Públicas para Tu VE de Ford® en SYNC® 4A


Phone As A Key

*La aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.

**FordPass Connect (optional on select vehicles),] the FordPass App., and complimentary Connected Service are required for remote features (see FordPass Terms for details). Los servicios conectados y las características dependen de la disponibilidad de la red de AT&T compatible. La tecnología que evoluciona/red móvil/capacidad del vehículo pueden limitar la funcionalidad e impedir el funcionamiento de las características conectadas. El servicio conectado no incluye hotspot Wi-Fi.

When equipped with power door locks

††Requires Automatic Transmission

App Store es una marca de servicio de Apple Inc.

Google Play es una marca registrada de Google, Inc.