What is Amazon Alexa* Built-In** in my Ford?

Ford offers Amazon Alexa Built-In for a more hands-free experience. 

Alexa's capabilities, delivered through SYNC®† 4A and SYNC 4, provide the convenience of voice-initiated interactions, making it easier to play music, get directions, check traffic, manage home smart devices, find parking, pay for gas, and more. You can also connect smart home devices to your Amazon account and control them from your vehicle (e.g., smart lights and garage doors).


  • With Amazon Alexa Built-In, you can interact with your vehicle through voice commands (e.g., "Alexa, find the closest gas station"). 
  • Combined with the FordPass®†† App, you can:
    • Start/stop your engine.
    • Lock/unlock your doors.
    • Check your vehicle range.
    • Check your tire pressure.
  • Combined with Conectividad Ford Premium, you can:
    • Stream music and long-form news.
    • Listen to podcasts and Audiobooks.
    • Play games.
    • Customize your Alexa flash briefings.

Subscription Details

  • You will be enrolled in a complimentary 3-year trial of Alexa Built-In. The start of your trial period will be dependent on the delivery method:
    • Vehicle Production: If the Alexa Built-in feature is added during vehicle production, the free trial begins on your warranty start date
    • Actualización de SoftwareThe free trial starts on the date the Alexa feature is delivered to your vehicle through the Software Update.
  • You will be enrolled into a complimentary 30-day trial of Ford Premium Connectivity that begins on your warranty start date and receive in-app notifications to confirm feature activation.

Note: A credit card is not required to begin a Connected Services trial. Alexa Built-In and Ford Premium Connectivity are part of the Connected Services bundle.

  • You can purchase a Connected Services plan that is paid monthly based on your enrollment purchase dates. 

Note: Canceling a paid subscription before it expires entitles you to receive a prorated refund for the remaining days of the month. 

You can access, view, and manage Connected Services through the FordPass Aplicación o the Ford Connected Services website.

Información Adicional

Which Alexa features are available for my vehicle?
How do I set up or renew SYNC 4/SYNC 4A Connected Services?

*Feature is available on select vehicles. Features may vary based on model year, trim, options, packages, and supply availability. Use the Build and Price tool to view feature availability on current models. If you have questions or need more information, reference your Manual del Propietario or contact your Concesionario Ford.

**Amazon, Alexa, Fire, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

Don’t drive while distracted. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

††The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.