How does Amazon Alexa Built-in work with my vehicle?

How does Amazon Alexa Built-in work with my Ford?

Amazon Alexa Built-in*, delivered through SYNC®** 4A and SYNC 4, allows you to interact with your vehicle using your voice, making it easier to play music, get directions, check traffic, manage home smart devices, and more. 

Getting Started with Alexa Built-in

Select a topic from the drop-down options below to learn more about Alexa Built-in.

Alexa Built-in Features

Combined with the FordPass®† App, you can:

  • Start/stop your engine.
  • Lock/unlock your doors.
  • Check your vehicle range.
  • Check your tire pressure.

Combined with Conectividad Ford Premium, you can:

  • Stream music and long-form news.
  • Listen to podcasts and audiobooks.
  • Play games.
  • Customize your Alexa flash briefings.

Alexa Built-in Requirements

To use Alexa Built-in, you need to have:

Setting Up Alexa Built-in

Importante: Tu vehículo debe estar estacionado y encendido en un lugar abierto (por ejemplo, sin follaje por encima, techos, etc.). 

  1. Tap Settings or the Home icon on your vehicle's SYNC screen.
  2. Press Amazon Alexa.
  3. Select Get Started or Yes to view the QR code for the Amazon login page.
  4. Scan the QR code using your mobile device, tablet, or computer. For manual entry, use the site https://amazon.com/us/code.
  5. Log in to your Amazon account. 
  6. Enter the code provided on your SYNC screen.

A confirmation screen will appear advising Alexa is now enabled, and you will have access to additional Amazon Alexa settings on your vehicle. 

Important: If a code does not appear on your screen, contact Amazon for assistance. 

Using Amazon Alexa Built-in

Say “Alexa,” followed by your question or command.

Si Listen to Wake Word is turned off, press the Push to Talk button Push to Talk button on the steering wheel. After the tone, simply say "Alexa," followed by your question or command.

Alexa Built-in Subscription Details

With the purchase of a new vehicle, you will be enrolled in a complimentary:

  • 3-year trial of Alexa Built-In that begins on your warranty start date
  • 30-day trial of Ford Premium Connectivity that begins on your warranty start date and receives in-app notifications to confirm feature activation.

Note: A credit card is not required to begin a Connected Services trial. Alexa Built-In and Ford Premium Connectivity are part of the Connected Services bundle.

You can purchase a Connected Services plan that is paid monthly based on your enrollment purchase date. Canceling a paid subscription before it expires entitles you to a prorated refund for the remaining days of the month. 

You can access, view, and manage Connected Services through the FordPass Aplicación o the Ford Connected Services website.

Información Adicional

How do I set up or renew SYNC 4/SYNC 4A Connected Services?


*La característica está disponible en ciertos vehículos. Las características pueden variar según el año del modelo, la versión, las opciones, los paquetes y la disponibilidad de suministros. Usa la herramienta Diseña y Cotiza para consultar la disponibilidad de la característica en los modelos actuales. Si tienes preguntas o necesitas más información, consulta tu Manual del Propietario o comunícate con tu Concesionario Ford.

**No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

The FordPass® App, compatible with select smartphone platforms, is available via a download. Se pueden aplicar tarifas por mensajes de texto y datos.

††FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see Términos y Condiciones de FordPass para obtener detalles). Los servicios conectados y las características dependen de la disponibilidad de la red de AT&T compatible. La tecnología en evolución / las redes celulares / la capacidad del vehículo pueden limitar la funcionalidad y evitar el funcionamiento de las características conectadas. Connected Service excludes Wi-Fi hotspots.

Amazon, Alexa, Fire, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.