Ayuda>Tecnología Ford>Servicios Conectados Ford>¿Cómo configuro Alexa Built-in?

How do I set up Alexa* Built-In**?

You enable Alexa Built-In using your vehicle's SYNC®*** system and your mobile device.

Requirements

To use Alexa Built-In, you need to have:

Set Up Alexa Built-In

Choose your SYNC generation from the drop-down options below.

SYNC 4A

To enable Alexa Built-In with SYNC 4A:

  1. Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).
  2. Select Settings on your vehicle's SYNC screen.
  3. Tap Amazon Alexa.
  4. Select Get Started on the prompt. You will be presented with a QR code to the Amazon login page.
  5. Scan the QR code using your mobile device. 

Note: If you are unable to scan the QR code, visit https://amazon.com/us/code to complete the log in process.

  1. Log in to your Amazon account.
  2. Enter the code provided on your SYNC screen. A confirmation screen will appear advising Alexa is now enabled.

Note: If a code does not appear on your vehicle, contact Amazon for resolution assistance. 

You now have access to additional Amazon Alexa settings on your vehicle. 

SYNC 4

To enable Alexa Built-In with SYNC 4:

  1. Ensure that your vehicle is on and running in a well-ventilated area, and it is in Park (P).
  2. Select Settings on your vehicle's SYNC screen.
  3. Tap Amazon Alexa.
  4. Select Yes on the prompt. You will be presented with a QR code to the Amazon login page.
  5. Scan the QR code using your mobile device.

Note: If you are unable to scan the QR code, visit https://amazon.com/us/code to complete the log in process.

  1. Log in to your Amazon account.
  2. Enter the code provided on your SYNC screen. A confirmation screen will appear advising Alexa is now enabled.

Note: If a code does not appear on your vehicle, contact Amazon for resolution assistance. 

You now have access to additional Amazon Alexa settings on your vehicle.

Información Adicional

What are the vehicle requirements to use Alexa Built-in?
Where can I find Alexa Built-in subscription information?
¿Cómo determino qué características de Alexa están disponibles para mi vehículo?

*Amazon, Alexa, Fire, and all related marks are trademarks of Amazon.com, Inc. or its affiliates.

**Feature is available on select vehicles. Features may vary based on model year, trim, options, packages, and supply availability. Use the Build and Price tool to view feature availability on current models. If you have questions or need more information, reference your Manual del Propietario or contact your Concesionario Ford. Driver-assist features are supplemental and do not replace the driver's attention, judgment, and need to control the vehicle. Refer to your Manual del Propietario para conocer los detalles y las limitaciones.

***Don’t drive while distracted. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

****The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.

*****FordPass Connect (optional on select vehicles), the Ford Pass App, and Complimentary Connected Service are required for remote features (see Términos y Condiciones de FordPass for details). Connected Service and features depend on compatible AT&T network availability. La tecnología que evoluciona/red móvil/capacidad del vehículo pueden limitar la funcionalidad e impedir el funcionamiento de las características conectadas. Connected Service excludes Wi-Fi hotspots.