How do I use Privacy Mode while on the phone in my Ford?

Privacy Mode can be turned on and off through your vehicle's SYNC®* or Digital Experience®** screen using the instructions below.

You may not hear a phone call, but the person on the other end of the line can hear you, or you may hear the person on your phone and not the vehicle speakers. This indicates that the call is in Privacy Mode.

Importante:

  • Privacy Mode is only available while using a Bluetooth connection.
  • Privacy Mode is not available as a button on the screen while using Apple CarPlay or Android Auto.
  • Privacy Mode may only be turned on or off during an active call.

Turning Privacy Mode On and Off

Select Digital Experience or your SYNC generation from the drop-down options below to learn how to enable and disable Privacy Mode. If you need assistance determining the generation of your SYNC system, select the first drop-down option. 

Identificar Tu Generación de SYNC

Selecciona un recurso en la tabla a continuación para identificar la generación de SYNC de tu vehículo.

RecursoIndicaciones
Página de Actualizaciones de SYNC y Navegación

Puedes hacer una de estas acciones:

Your SYNC generation will appear on the right side of the page under SYNC Current Version.

Guía de Referencia Visual de SYNCVe imágenes ejemplificativas de generaciones de SYNC que Ford ha ofrecido.

Digital Experience

Tap the Privacy Mode icon (mobile phone with arrow) once to enable Privacy Mode and once again to disable it.

Privacy Mode icon

When in Privacy Mode you can see "Privacy” on your vehicle's dashboard display.

SYNC 4A

SYNC Screen

Tap the Privacy Mode icon (mobile phone with arrow) once to enable Privacy Mode and once again to disable it.

Privacy Mode icon

Pantalla del Tablero

  1. Use the up and down arrows (right side of steering wheel) to highlight Go to Privacy Mode and press OK.
  2. Use the up and down arrows to highlight Switch to Handsfree and press OK.

SYNC 4

SYNC Screen

Tap the Privacy Mode icon (mobile phone with arrow) once to enable Privacy Mode and once again to disable it.

Privacy Mode icon

Pantalla del Tablero

Use the up and down arrows (right side of steering wheel) to highlight Privacy and press OK to check the box. Press OK again to uncheck box and disable Privacy Mode.

SYNC 3

SYNC Screen

  1. Press Privacy on your vehicle's SYNC screen to move a call to your phone's speaker. When call is on your phone's speaker, the Privacy button will be blue.
  2. Tap Privacy again to switch back to your vehicle's speakers.

Comandos de Voz

Press Voice Command button while on an active call. Say, "Go to Privacy” or “Exit Privacy” to enable or disable Privacy Mode

Note: SYNC 3 has the option to “Mute Audio while in Privacy.” This is in the Phone Settings section and permits the radio or other audio to turn off when calls are in Privacy Mode.

SYNC Con MyFord Touch

SYNC Screen

Tap the word Privacy on your vehicle's SYNC screen to turn Privacy Mode on or off. When privacy is enabled, there is an indicator light on the touchscreen near Privacy.

Comandos de Voz

Press the Voice Command button while on an active call and say, “Privacy On” or “Privacy Off” to enable or disable privacy mode.
 

SYNC Gen 1 | SYNC Gen 1 with Navigation | SYNC Gen 1.1 | SYNC with MyFord

Comandos de Voz

Enable Privacy Mode by pressing the Voice Command button and saying, “Go to privacy." To leave privacy mode, press the Voice Command button and say, “Exit privacy.”

Pantalla del Tablero

While on an active call:

  1. Press the Menu button and use the up and down arrows to navigate to Privacy. 
  2. Select OK.
  3. Select OK again. When in Privacy mode, “In Privacy” appears. 
  4. Press OK and OK again to leave Privacy mode.

Radio Power Button

Press the radio power button to turn off the radio. This moves call to the phone device, to move call back to vehicle speaker, press the radio power button again.

Navigation Touchscreen

Tap on Privacy to enter/exit Privacy mode

*No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.

**Some Ford Digital Experience features require a Connected Services plan. No conduzcas si estás distraído o mientras usas dispositivos portátiles. Usa sistemas operados por voz cuando sea posible. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.