Ford BlueCruise* Frequently Asked Questions

BlueCruise allows for true hands-free driving on prequalified sections of divided highways called Hands-Free Blue Zones that make up over 130,000 miles of North American roads.

General Frequently Asked Questions (FAQs)

What are the benefits of BlueCruise hands-free driving?

BlueCruise is a new technology that builds upon available Intelligent Adaptive Cruise Control with Stop-and-Go, Lane Centering, and Speed Sign Recognition. BlueCruise reduces driver fatigue on long highway drives by providing a hands-free driving experience. However, you must keep an eye on the road and that is monitored with a driver-facing camera.

How does BlueCruise differ from other competitors?

BlueCruise differs from other competitors by offering a true hands-free driving experience on pre-qualified sections of road called BlueZones.  BlueCruise also uses text and blue lighting cues to communicate that the feature is in hands-free mode. These cues are effective even for drivers with color blindness. 

How do I check Hands-Free BlueZone coverage in my area prior to purchasing?

Hands-Free BlueZones are available on over 130,000 miles of highways across North America. An interactive coverage map is coming soon.

Was BlueCruise added when I purchased my vehicle?

You can purchase a vehicle equipped with Ford Co-Pilot™ Active 2.0 Prep Kit, which has the hardware for BlueCruise. The software for BlueCruise can be purchased later once available on theFord Connected Services page. The Ford Co-Pilot360 Active 2.0 Prep Package also includes Active Park Assist 2.0, the latest iteration of park-assist technologies, to give you some peace of mind when parking your vehicle. With Active Park Assist 2.0, simply holding a button will allow the vehicle to take control of parking in parallel and perpendicular spaces with ease. It also offers Park Out Assist with side-sensing capability so you can confidently navigate out of a parking spot when someone's parked too close.

Can I still use BlueCruise if I did not get the Ford Co-Pilot Active 2.0 Prep Kit when I purchased my vehicle? 

BlueCruise is only available if the Ford Co-Pilot Active 2.0 Prep Kit was installed at the factory.

Data Privacy FAQs

What is your position on the collection of data from the car?

Ford is committed to protecting customer privacy, ensuring transparency, and obtaining appropriate consent in the collection and use of all customer data.

Do I get a chance to approve your access to or use of my data?

Yes. Ford is committed to protecting your privacy and ensures appropriate consent is obtained in the collection and use of all customer data.

Are there cases where your vehicles wirelessly transmit speed or location information to you or anyone else?

Yes. Ford can receive speed and location data from connected vehicles if you provide appropriate consent.

How do your technologies wirelessly transmit data?

Ford vehicles wirelessly transmit data in various ways, depending on the feature or service, such as: 

  • Wi-Fi
  • Embedded modem cellular modem
  • Wired or plugged-in cellular devices
  • Cellular connection brought in from your devices using Applink

What types of driving history information can be collected by these technologies?

  • Data described that is collected onboard the vehicle.
  • Data is only available with direct physical access to the vehicle such as performing service.
  • The date for SYNC and wireless software updates is only provided to Ford or a third-party service provider in order to fulfill your request after you agree to provide the data, which is transferred through a cellular modem.

Are you concerned that law enforcement agencies could retrieve stored data and violate a person's privacy?

Ford is committed to protecting our customers' privacy. If Ford does not have the customer's data, we would require consent from the owner of the vehicle to provide data based on sufficient legal authority such as valid subpoena, court order, or law enforcement warrant.

Información Adicional

¿Qué es BlueCruise?

*Driver-assist features are supplemental and do not replace the driver’s attention, judgment, and need to control the vehicle. BlueCruise es una característica de manejo con manos libres en carretera. Solo quita las manos del volante cuando estés en una Zona Manos Libres. Siempre ve la carretera y estate preparado para reanudar el control del vehículo. No reemplaza la conducción segura. Requires purchased 3‑year connected service plan with regular map updates, FordPass® App, and modem activation.