How do I update my Ford BlueCruise* maps?

Ford BlueCruise maps are updated automatically if you turn on automatic updates and set a daily schedule. This ensures BlueCruise maps are updated once available for your vehicle.

See below for information about the map update process and troubleshooting for potential issues. 

Updating Your BlueCruise Maps

To get updates for your BlueCruise maps:

  1. Confirm automatic system updates are on and scheduled to be received daily 
  2. Confirm Vehicle Connectivity is on. 

What if my BlueCruise map shows an expiry date that has passed?

If your maps are not updated before expiration, you will receive a SYNC®** pop-up message reminding you to update them. Visit your preferred Concesionario Ford to update your BlueCruise maps.

Although a BlueCruise map expiration date may display on the SYNC screen, you should not lose your hands-free highway driving capability as long as you have an active BlueCruise subscription. 

If you need additional assistance, contact the Ford Customer Relationship Center using our Chat en Vivo option or by calling 1-800-392-3673.

What if I experience issues updating my BlueCruise maps?

If you have issues such as your maps are not updating, or you are not receiving map updates, confirm if your map has an expiry date or a map part number.

  • If you see an expiry date, and it has passed, visit your preferred Concesionario Ford to update your BlueCruise maps.
  • If you see a map part number, contact the Ford Customer Relationship Center using our Chat en Vivo option or by calling 1-800-392-3673.

Información Adicional

¿Cómo uso BlueCruise?
¿Qué es BlueCruise?
What do I do if Ford BlueCruise is not working?

*Available feature on select vehicles. BlueCruise requires an active plan or trial – see ford.com/bluecruise para más detalles. Se aplican términos. BlueCruise es una característica de asistencia al conductor y no reemplaza la atención, el criterio del conductor ni la necesidad de controlar el vehículo. Solo quita las manos cuando estés en una Zona Manos Libres. Siempre ve la carretera y está preparado para reanudar el control. Consulta el Manual del Propietario para ver los detalles y las limitaciones.

**No conduzcas si estás distraído o mientras usas dispositivos portátiles. Usa sistemas operados por voz cuando sea posible. Es posible que algunas características estén desactivadas cuando el vehículo está en marcha. No todas las características son compatibles con todos los teléfonos.