How do I contact Ford Roadside Assistance?

Roadside Assistance is included during the first five years or 60,000 miles from your vehicle's Warranty Start Date (whichever comes first) and with most Ford Protect Extended Service Plans.

To find warranty information for your vehicle, visit the Ford Support website and enter your Vehicle Identification Number (VIN).

Contacting Roadside Assistance

Choose from the drop-down options below:

Por Teléfono

To contact Roadside Assistance Customer Service, call 800-241-3673 and provide your: 

  • Location.
  • VIN.
  • Vehicle make, model, and color.
  • License plate number.

Through the Ford App

Notes: For best assistance when requesting Roadside Assistance, we recommend you have your vehicle added to the Ford app and have it activated.

  1. Ingresa a la aplicación Ford.
  2. Tap the Tool icon to go to the Service dashboard.
  3. Scroll down to the Ford emergency services and tap Roadside Assistance.
  4. Create the roadside assistance request with all necessary information.
  5. Tap Submit Request.

Note: For direct support, select the phone icon in the upper right corner to connect with a Roadside Assistance agent

Información Adicional

¿Cómo reclamo un reembolso por la Asistencia en el Camino?
¿Qué servicios cubre la Asistencia en el Camino?
Will Roadside Assistance help if my Electric Vehicle ran out of charge?

*Roadside Assistance is included for certain owners and available to everyone for a per-service fee. Ford se reserva el derecho de cambiar los detalles del programa sin obligaciones.

La aplicación Ford, compatible con algunas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.