What do I do if I am having issues with my Ford vehicle?
If you are having an issue with your Ford vehicle, there are multiple options to get the help you need.
Check Your Owner’s Manual
Tu Manual del Propietario contains important information specific to your vehicle model, including maintenance information, how features work, vehicle specifications, and troubleshooting tips.
Check for Open Recalls
Find out if there is a recall that applies to the issue your vehicle has. Visita ford.com/support and enter your Vehicle Identification Number (VIN). If you have a recall, contact a Concesionario Ford to schedule an appointment to have it resolved.
Check Your Warranty Coverage
Ford vehicles have a 3 year/36,000 mile bumper-to-bumper warranty and 5 year/60,000 mile powertrain warranty (additional warranties may apply). You can confirm the warranty start date on your vehicle in the FordPass®* App or by logging into your Ford Account.
Have Your Vehicle Concern Diagnosed and Repaired
Only Ford Dealers can verify warranty, recall, and the latest repair information directly from Ford. All of their technicians are factory-trained and have specialized equipment to resolve your concerns. They can also contact Ford, should there be a complicated repair situation, to request additional assistance. Localiza Conces. Ford near you to schedule an appointment.
Access Ford Repair Information
You can get a subscription for Ford service information for 1994 and newer vehicles at motorcraftservice.com. With 72-hour, 30-day and 1-year terms, DIY and service specialists can find what they need. Visita motorcraftservice.com, choose your location, and select Service Info to see available content and purchase access.
Find Parts for Your Vehicle
With convenient free pick-up or low-cost delivery, parts.ford.com can help with the parts to get your vehicle back on the road. Genuine Ford and Motorcraft®** parts are designed for your vehicle and have a warranty backed by Ford.
Información Adicional
¿Dónde puedo obtener autorreparación e información técnica?
¿Cómo me contacto para obtener Asistencia en el Camino?
*The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.
**Motorcraft is a registered trademark of Ford Motor Company.