How do I schedule service for my Ford vehicle?

Vehicle Service Reservations with a Ford Dealer for maintenance, repairs, or updates can be made using the FordPass®* App as well as the Ford Support website. 

Making a Vehicle Service Reservation

Select the method you want to use for the steps to schedule maintenance, repairs, or updates to your vehicle. 

Using FordPass

To schedule service using your FordPass App:

  1. Ingresa a la Aplicación FordPass. 
  2. Select the Service screen.
  3. Tap Schedule Service. Find Dealer will appear if you do not have a Preferred Dealer set in FordPass.

    Notas: 

    • You will be directed to the dealer's appointment portal. 
    • The steps and menu items can change based on the selected Ford Dealer.
  4. Choose your service needs based on the remaining prompts. 
  5. Confirm and schedule your reservation.

Once scheduled, you will be directed to a final confirmation of your reservation. 

Using the Ford Support Website

To schedule service using the Ford Support Website:

  1. Ingresa a ford.com/support using your username and password. 
  2. Click Support & Service
  3. Select Service & Maintenance
  4. Click Schedule Service.
  5. Search for a Ford Dealer using one of the following:
    • C. Postal
    • Ciudad, Estado
    • Nombre del Concesionario 

      Note: Using the "Advanced Search" area, you can also select a preferred distance or filter by the offered services and click Apply.

  6. Select Schedule Service under the dealer of your choice.

    Note: You will be directed to the dealer's appointment portal. The following steps and menu items can change based on the selected Ford Dealer.

  7. Choose your service needs based on the remaining prompts. 
  8. Confirm and schedule your reservation.

Once scheduled, you will be directed to a final reservation confirmation. 

If you experience any issues, contact your Concesionario Ford directly for the best assistance. 

Información Adicional

How do I reschedule or cancel a Vehicle Service Reservation?


*La aplicación FordPass®, compatible con algunas plataformas para smartphone, está disponible para descargar. Se pueden aplicar tarifas por mensajes de texto y datos.