How do I schedule Online Service Booking in the FordPass App?

Using the Ford app, you can schedule service appointments with participating Ford Dealers. You will see the Schedule online option if the Dealer has Online Service Booking services. 

Important: Before you begin, ensure you meet the following conditions:

• How do I add a vehicle to the Ford app?.
• How do I manage my Preferred Ford Dealer settings in the Ford app?.

Scheduling Vehicle Service

1. Log in to the Ford app.
   
   Important: If you have more than one vehicle added to your account, select the Vehicle Garage icon and choose the vehicle you would like serviced.
    
2. Tap the Tool icon to go to the Service dashboard.
3. Scroll to the Preferred Dealer section.
4. Select Schedule online.
   
   Note: If the option does not appear, the selected Dealer is not registered for Online Service Booking. You can tap Find another dealer to complete a new search. 
    
5. Follow the Dealer's site prompts and enter the information requested for your selected service(s).

If you need assistance during your booking, contact your Ford Dealer by tapping their name and Call dealer tile from the Service screen. 

The Ford app, formerly known as the FordPass® app, is compatible with select smartphone platforms, is available via a download. Message 
and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.