How do I manage service records in the FordPass®* App?

Using the Service screen in FordPass, you can amend or delete service records. Use the steps below for more information.

Managing Service Records in FordPass

Select one of the options below for more details. 

Editing Service Records

To modify a service record in FordPass:

  1. Abre la Aplicación FordPass.
  2. Navigate to the Service screen. 
  3. Tap Service History.
  4. Select the Service Record you want to edit.
  5. Tap Edit Record.
  6. Make any necessary edits. 
  7. Select Save Record

Note: Dealer entries can only be edited by your dealership. 

Deleting Service Records

To remove a service record in FordPass:

  1. Abre la Aplicación FordPass.
  2. Navigate to the Service screen. 
  3. Tap Service History.
  4. Select the record you want to delete. 
  5. Tap Delete.

    Note: A pop-up message will appear confirming that you are permanently removing the record. 

  6. Select one of the following:
    • Yes, Delete - to remove the record.
    • Cancel - if you want to void your request. 

Notas:

  • Both vehicle owners and non-vehicle owners are able to delete manually added records.
  • Records added by a Ford Dealer can only be deleted by the dealer themselves. 

If you need further assistance, contact a Guide using the Account > Help options in FordPass.

Información Adicional

How do I add service records to FordPass?
How do I manage my service history receipts in FordPass?


*La Aplicación FordPass, compatible con algunas plataformas para smartphone, está disponible a través de una descarga gratuita. Se pueden aplicar tarifas por mensajes de texto y datos.