What do I do if I’m at a Direct Current (DC) fast charger and it is not working with my Ford?

Check the top or side of the charge station for a logo to see if it is an EFACEC station.

If so, know that we are updating the station so that it will work with your vehicle in the future. Until then, you will need to use another station.

Información Adicional

What do I do if I'm at a charge station and the FordPass®* App is down?
What do I do if the BlueOval™ Charge Network is down and I need to charge my vehicle?