What do I do if I'm at a charge station and the FordPass®* App is down?

If you are at an Electrify America charger and have Plug & Play enabled, you can simply plug in and charge without using the app.

If you are not at an Electrify America charger, follow the directions on the charge station to activate.


  • This may require downloading an app or using your credit card at the station.
  • This will not be billed through your FordPay Wallet.

Información Adicional

What do I do if the BlueOval™ Charge Network is not working?


*The FordPass App, compatible with select smartphone platforms, is available through a free download. Se pueden aplicar tarifas por mensajes de texto y datos.